IT Support Specialist
BNP Paribas
مجموع سنوات الخبرة :16 years, 11 أشهر
Since Jan '13 associated with BNP Paribas Bank on payroll of Gulf Business Machines (GBM - UCMC company), Dubai - UAE as IT Support Officer
Highlights
• Handling System Administration duties across GCC and South Africa covering 10 branches
⦁ Responsible for Installation & Maintenance of all PCs, Laptops, Printers and Peripherals.
⦁ Attend to user problems regarding Network Connectivity, Network Access Rights, and Banking Applications.
⦁ Creation and deletion of user ID’s, Administering User Access Rights, Administering Application Access
• Super Administrator to maintain BNP employees registered with various banking applications in Central Bank of UAE portal
Responsible for Installation & Maintenance of all PCs, Laptops, Printers and Peripherals.
⦁ Attend to user problems regarding Network Connectivity
Vendor Management
Direct reporting to IT Manager for all IT related escalations and queries
Working for Ambuja Cements Limited and was looking after its Infrastructure ( UPS Maintenance, server Room Maintenance etc.. ) and various other IT infrastructure Maintenance reports
Testing Internal developed software in VB Project and Desktop support calls
Taking care of my own small business of computer shop
• B.Tech. (Computer Science) from College of Engineering Roorkee, Uttar Pradesh Technical University in 2007
12th Standard with Science from ISCE board
10th Standard with 72% from ICSE Board