Anushka شارما

• Oversaw a team of 50+ employees, providing leadership, guidance, and
performance evaluation to ensure optimal team performance.

• Conducted performance reviews, leading to a 10% improvement in
employee satisfaction.
Support the Manager in daily operations and decision-making
Supervise and guide team members to ensure performance targets are met
Monitor and improve operational processes for efficiency
Handle customer escalations and ensure high service standards
Assist in recruitment, onboarding, and training of staff
Prepare and analyze performance reports and metrics
Ensure compliance with company policies and procedures
Coordinate with different departments for smooth workflow
Help manage inventory, scheduling, and resource allocation
Step in as acting manager during the
managers absence

• Led a team of 10 sales executives to consistently meet and exceed
monthly sales quotas by providing targeted training and motivation.