Senior Configuration Analyst
ORACLE HEALTH
Total years of experience :1 years, 5 Months
• Expert Configuration Management: Handles both basic and complex configurations independently, requiring minimal assistance for advanced tasks. Worked on 7 projects independently in UK, CMEA & AUS region.
• Issue Resolution & Escalation: Drives resolution of reported configuration issues and escalates only when nec essary, ensuring eficient problem-solving.
• Team Leadership & Knowledge Sharing: Mentors and trains internal stakeholders and other Configuration Analysts, fostering continuous learning and process improvement.
• End-to-End Change Management: Implemented demand, change control, configuration processes, and audits, ensuring client compliance.
• Problem-Solving & Client Focus: Troubleshot end-user issues, identified solutions, communicated deadlines, and delivered projects on time.
• Technical Expertise & Communication: Configured FirstNet workflows, various healthcare forms, and provided expert input on complex documentation.
• MakerSchool. An android app that helps create a virtual makers community with no barrier of distance and space required. (GitHub) • Evento. An android app for event management focused on empowering housewives & students by providing them contactual work. • FundCrop. Website that works on stock exchange concept, to help farmers get funding for the crop from people in return of profit/yield.