Accounts associate
eclinicalworks
Total years of experience :12 years, 0 Months
Job Responsibilities:
• To follow up with Providers in US for the Medical Billing and Payment denials.
• To follow up with Insurance companies in US for the Client’s Billing, Payment, Denials and other queries.
• To Analyze and resolve Medical Billing errors and queries which leads to fast payment of claims by insurance.
• To follow up with US Insurance firms for all types of claim status which are still in process on regular basis.
• To follow up with US Insurance firms for the Medical Billing queries and clarification regarding denied claims.
• To follow up with Coding Team in order to resolve queries of Medical Billing as required.
• Resolve all the medical errors and create collection.
Job Responsibilities:
• To follow up with Providers in US for the Medical Billing and Payment denials.
• To Analyze and resolve Medical Billing errors.
• To follow up with Insurance in US for the Medical Billing queries and clarification on its Denial errors.
• To follow up with Coding Team in order to resolve queries of Medical Billing.
• Resolve all the medical errors and create collection.
• Submit Report on Analysis.
• Follow up with Update regarding Medical billing with Clients.
To resolve queries of customers regarding Billing, Documentation, Meter, etc.
• To update billing Details into the system
• To attend calls regarding any urgent complaint.
• To provide billing details on call.
• To Assist in Completion of Documents process, Meter Buying Process, Registration Process, etc.
• To inform HT consumers about Billing Status.
• To inform LT consumers about Billing Status.
• To lead Team in Collection Process.
• To help juniors and new entry employees to understand the system.
• Prepare Report on Daily Basis of Customer related to billing, vigilance, customer query, etc.
• Generation of receipt of Power Complaints, Meter Complaints, Billing Complaints, etc.
• Resolving and preparing all the complaints.
• Submission of the report to Assistant Manager on Daily Basis.
Achievements at TPL
•Appraisal of ‘Very Good’ in year 2012-13 for best Performer in the Department of Customer Services.
•Promoted from agent to Team Leader In the Customer Services Department
Bachelor of Commerce
2nd
