Field service Technician
Qualxserv
Total years of experience :20 years, 3 Months
• Install, test, and maintain a variety of personal computer and network hardware and software systems.
• Ability to operate a variety of computer equipment including personal computers, printers, etc.
• A strong understanding of personal and the client/server architecture including equipment and software.
• Experience in administering and implementing Windows 2000 and 2003 server infrastructure.
• A strong knowledge of Microsoft Office Suite (Word 2002, Access 2002, Excel, PowerPoint 2002, Outlook 02).
• Knowledge of windows 2000 /2003 server installation, configuration, troubleshooting, and maintenance.
• Experience with network protocols and services (TCP/IP, IPX/SPX, DHCP, DNS, and WINS).
• Knowledge of windows 2000/2003 Active Directory (implementing new directory structures, troubleshooting existing directory issues, experience with Group Policies, and rights delegation.
• Performed diagnostic tests, modify and repair hardware used in client configuration.
• Replaced clients computer hardware and software as needed.
• Installed, test, and maintain a variety of personal computer and network hardware and software systems .
6/2003-12/2004 Katharine Gibbs School New York, NY Associate Degree in Occupational Studies in Computer Network Operations. Member of President’s and Dean lists for five consecutive semesters with GPA 4.0