Sales and Operation Manager
Industrial Technology
Total years of experience :17 years, 10 Months
Key Result Areas
Establishing ITC as a preferred System Integrator for Telecom and IT infrastructure solutions such as FTTH, Structured Cabling Solution, Datacenter(DC), ERP solutions, Security(CCTV), Access Control system and OSP requirements.
Won Major Orders with SABIC, SAUDI ARAMCO, SAHARA petroleum, SASREF, S-Chem, Advanced petroleum, Royal Commission for FTTH, OSP and Datacenter solutions.
Possess Technical Acumen in handling Consultant presentation and technical discussion and End User Technical clarification and verification meetings.
Key Account management, End User product approvals and Vendor management.
System Integrator and distributors for various multinational Vendors in Telecom and IT solutions like R&M, Commscope, Chatsworth Products (CPI), Rittal, Axis Communications, HP, Juniper.
Ensure and maintain Vendor and Customer satisfaction in terms of Quality of Service and product.
Conduct End User and consultant Seminar and training.
Organized and Displayed various vendor products in the Royal Commission Area for Sabic Technical Conference (STC) held every year.
Highlights:
Successfully closed prestigious projects in Eastern region of KSA with major end user clients like SABIC, ARAMCO, SIPCHEM with contractors like Azmeel, Khoneni, Al Osais contracting for SCS, OSP and FTTH projects.
Successfully closed ERP projects with some of the major companies like Zamil Promech, Saudi Cyprian Construction, Dat Al Majd etc.
Key Result Areas
Expanding and establishing R&M as a preferred vendor for Cabling Solutions in the KSA and Bahrain.
Proactively sell Datacenter(DC), FTTH and structured cabling solution products offered from R&M through Authorized distributors and System Integrators in the assigned territory of KSA and Bahrain.
Generating new leads and developing long term Business Relationship in accordance with the corporate company Policy of R&M.
Work proactively to generate new projects from the existing client and manage the Key accounts like Mobily, Royal Commission for OSP, FTTH, premise cabling and Data Center(DC) solutionsfrom R&M.
Work with Consultants in specifying the brand R&M with unique key features of products in the RFQ Technical Documents realeased at the bidding stage .
Liaising and giving the lead to Authorized R&M system integrators to quote for the R&M approved project and in turn working with the End user and consultant for complete customer satisfaction.
Prospecting new clients: contractors, end-users and key decision makers.
Ensure and maintain Customer satisfaction in terms of service provide by the Authorized System Integrator, quality of the product and supply chain targets.
Ensure Operation excellence by using CRM tool Sales Force (SFDC) guaranteeing business linearity and forecast accuracy.
Highlights:
Successfully closed prestigious projects like Mobily Datacenter, Royal Commission, King Abdullah Stadium -Jeddah (ARAMCO), SAHARA Petroleum etc.
Appointed a dedicated distributor for R&M in Eastern province of KSA.
Key Result Areas
Expanding Topnet Distribution as a Distributor for Strcutured Cabling and Datacenter(DC) products like Leviton, Microsens, NTI, Schroff Datacenter Solution, Rittal, Saifor, patton, Raritan, Superior Essex, Upsite, TKH, Geist, Siqura CCTV in the Middle East region of UAE, Qatar, Oman and Bahrain.
Prospecting and achieving the quarterly project sales target assigned per product per geographical Area.
Vendor Management involving maintenance of appropriate stock level and also managing the payments with respect to the contract.
Strengthening productive business relations with System Integrators and key accounts with a view to optimize sales across the country.
Cross selling different products based on the requirement study.
Training the system integrators on various products and updating them of the latest technology and products.
Consultant and end user approvals.
Highlights
Provided Leviton Technical Certification to Major System Integrators and Consultants through Leviton.
Handled all major and minor system integrators in United Arab Emirates winning major orders for structured cabling and Datacenter solutions.
Won orders for some major projects for key clients which includes SCS for Ministry of Defense (MoD), Data Center (DC)for Al Rostmani Group(Maze Tower), Brighton College (Enterprise cabling), GHQ Armed Forces, Data Center for Pacific Control Cloud services, Schroff outdoor cabinets with cooling units for Abudhabi, SCS for Dubai Electricity and Water Authority and other major infrastructure projects.
• Expanding and establishing Optronics as a preferred vendor for Cabling Solutions in United Arab Emirates
• Proactively promote the sale of Optronics cabling solutions in the assigned territory of UAE.
• Generating new sales of specific cabling products and solutions.
• Approaching and supporting Consultants to solve their design queries.
• Liaising with IT system integrators, contractors and distributors.
• Prospecting new clients: contractors, end-users and key decision makers.
Sales of Telecom products like Austin TAylor, Cybiotronics, plantronics in the entire region of UAE
Technical support of LASER JET printers to HP Customers.