SAP SD Functional Consultant
City Cement Company
Total years of experience :5 years, 8 Months
Possess a thorough understanding of SAP implementation methodology, having hands-on experience in configuration and customization of the Sales & Distribution Module and its Functionality in SAP R/3.
An articulate sales management professional with overall 5+ years of experience across IT, Sales, Business Development, Key Accounts Management and Strategic planning and Offering around 4+ years of extensive experience in SAP -SD Module. Currently spearheading as SAP SD Functional Consultant in SAP implementation (core team) with City Cement Company, Riyadh, KSA.
Dexterity in assessing changing market environs with an insight into the domains of market research, customer relationship management and business development; capable of establishing new milestones through evolved managerial skills.
Competent and diligent professional with capability to handle a wide range of assignments ranging from Business Development, Market Research and complete range of Marketing activities.
Possess keen business acumen in analyzing and understanding business requirements, customer-value maximization and developing new business processes and revenue streams.
• Acting as a Key Contact and information source, providing guidance and assistance in the SAP system project decision making process.
• This facilitated the GAP analysis and subsequent data mapping process, mapping of the industry to the R/3 system. Consulting with the City cement company regarding the risks and recommendation and preparation of a detailed report.
• Identifying, investigating, and analyzing different business processes, procedures and work practices in Cement manufacturing plant for SAP.
• Responsible for coordinating, Bridging Gap and mentoring with the team members and SAP users to formulate and document business requirements.
• Identifying and evaluating inefficiencies and recommending optimal best SAP business practices, and system functionality and behavior.
• Using SAP project management methodologies, principles and techniques to develop project plans and to manage projects.
• Taking part in responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system.
• Providing developed and updated user and training documentation, and participation in formal training.
• Providing developed and updated functional specifications for use by system users.
• Using data and process modeling techniques to create clear system specifications for the design and development of SAP system software.
• Understand & mapping the actual process of manufacturing and requirement of the company to implement the SAP.
• Involved in a detailed analysis of the ‘As is’ business scenario with ‘To Be’ Model Consulting with the clients regarding the risks and recommendation and preparation of a detailed report.
• Planning, conceptualizing & coordinating the handling of team from core company as well as implementation partner.
• Involved in sales & distribution module, plant maintenance module, production planning module, material management module in SAP.
• Ensuring to meet the set targets by successfully configuring various procedures of the business by implementing company master records.
• Managing & coordinating between team from client side to maintain the configuration & implementation of the SAP.
• Maintaining customer & material database reflecting the trends & developments of the company regarding sales, business development, vendor reconciliation, etc for budgetary and strategic review to enhance the business of the company.
• Making functional specification reports for functional changes, issue solutions, updation of sales system to client and upper level management.
• Making & training client in end user training reports to simplify the business process.
Configuration of issues in sales process to ensure smooth handling and working for end user & client in the while conceptualizing, planning and implementing processes to drive business volume growth
Ensuring to meet the set targets by successfully configuring various products & services of the business by implementing company material master records.
Involving in ascertaining amicable relationship with the clients and communicating through regular meetings for solving issues & updation
Mapping business dynamics and deriving vital inputs to realign strategies to combat competitive forces and remain afloat maintaining desired growth levels.
Instrumental in handling sales & marketing operations, SAP SD activities, configuring sales process, studying the elements in sales promotion plan while considering consumer preference to drive business volumes
Competently maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving customer problems issues & concerns.
Establish healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and worked towards solving their queries and complaints efficiently.
Configured simple sales process to end user or client to set and achieve the top-line, middle-line and bottom-line targets with in the prescribed budgets while making decisions on Product-Mix, Pricing, and Promotion, etc.
Managing & coordinating between team from client side to maintain the configuration & implementation of the SAP.
Maintaining customer & material database reflecting the trends & developments of the company regarding sales, business development, vendor reconciliation, etc for budgetary and strategic review to enhance the business of the company.
Making functional specification reports for functional changes, issue solutions, updation of sales system to client and upper level management.
Making & training client in end user training reports to simplify the business process.
Proficient in developing business for the organization, identify business opportunities & generating business plans to achieve the same & locate clients in targeted segments to secure profitable business.
Planning and conceptualizing various strategies to achieve business goals for sales aimed towards the growth in business volumes as well as profitability in order to achieve the set targets.
Efficiently handled distribution network in Gwalior and Bhopal District
Expansion of existing market share by adding new retailers and through follow up customers.
Dexterous in effective management of customer relation operations and ensuring maximum customer satisfaction through providing quality service and ensuring adherence to service quality norms
Designed schemes & creative plans for marketing and promotional activity while handling sales & developing locations for new profitable ventures for revenue generation
Led the efforts across providing after sales & Services.