عاقب محمود

• Deploy all the LAN Infrastructure in all over the Building
• Deploy Mikrotik Routerboard RB5009 and create load balancer and different policies of firewall to block different Sites.
• Operate multiple LAN IP Pools and deploy VPN in RB for remote access
• Deploy Local Server, installed Linux Live Server in it and run Data Base server on MySQL and web Server on Apache and Nginx.
• Deploy VMware Workstation on Local Machine and to run different Operation Systems.
• Procurement of all IT Equipments and to maintain IT Inventory Sheet.

• Check and resolve all types of IT Equipment (Hardware and software).
• Configured Cisco Routers, Mikrotik Routerboard and Cisco Juniper switches for the Core End and Client End.
• Configured GR Tunnel on Teltonika for the data connectivity of Branches as per the Client requirements.
• Deploy and resolve complains of clients for wireless radio links like (Ubiquiti Radio Products, Ligowave) and iDirect Satellite Links.
• I have worked with different reputable clients namely PPL on SUI Rig and Kalat rig, here we Deploy iDirect Satellite Link
• Configure VoIP on Grand Stream products.

• Handling customer queries/complaints related to products they areusing.
• Maintain customer service levels according to company standards.
• Maintains and improves quality results by adhering to standards and guidelines.
• Troubleshoot and resolve issues with software or hardware within the organization.
• Analyze records and logs to spot underlying trends and potentialissues, also have a hands-on experience with MS-Excel.

• Configure the Cisco switches with different protocols.
• Maintained and organized numerous network issues.
• Monitoring network and provide online assistance
• Link issues.
• Network Management.
• Assist clients to resolve/troubleshoot their network related problems.