Customer Service Agent
Dubai Roads And Transport Authority (rta)
Total des années d'expérience :4 years, 5 Mois
Attending general calls for taxi bookings and follow ups.
• Providing customer service as per Quality Standard
.• Responding to all inquiries through emails
• Attending sales team and also generating sales leads.
• Keep the record of the customers.
• General orientation to the new employees.
• Attending customer calls for general inquiries related to Visa procedures.
• Providing administrative support related Immigration.
• Handling documents and verification.
• Attending customer calls for general inquiries related to Wasel and otherEtisalat Products.
• Providing technical support over the calls.
• After sales support to the dealers and resellers for new Wasel Connection