Sales & Application Engineer
District Cooling Company
مجموع سنوات الخبرة :13 years, 6 أشهر
DISTRICT COOLING COMPANY. Dubai Sept 2011 onwards
Sales & Application Engineer -
Front-end equipment and service sales in HVAC, relationship management and lead generation leading to business inflow with a target of over AED 15 million annually.
BUSINESS DEVELOPMENT
Prepared sales package proposals to achieve the target of AED 15 million annually.
Acted as a point of contact for major clients in Dubai; which contributes to 65% of the annual revenues for the company.
Worked in a key account profile, primarily responsible for sustaining and enhancing the company’s client base to generate leads.
EQUIPMENT SALES AND APPLICATION:
Involved in customer assistance through technical and product discussions.
Solving technical issues faced by clients during design and execution stage.
Searching for new clients who could benefit from the existing line of products such as LG Centrifugal & Air-cooled Chillers, Airside equipment’s, VRF & DX air-conditioning units in a designated region
Preparing submittals and selections for project requirements.
Travelling to visit potential clients.
Offering after-sales support services.
Administering client accounts.
Preparing reports for head office and updating client database.
Inviting Quotations from Sub vendors.
Supporting marketing by attending trade shows, conferences and other marketing events.
Trained on Software’s used for Selection for various brands.
Designing HVAC custom-made equipment to suit customer requirements
SERVICE SALES
Communicating and coordinating with service team and subcontractors to provide technical support to clients.
Resolving client issues faced on the sites under maintenance contract.
Coordinating with service technicians assigned for various sites.
Searching for new clients who might benefit from company maintenance services and maximising client potential in designated regions.
Preparing and renewing the Annual Maintenance contracts.
Providing support for complaints relating to the chiller repair works, service and maintenance.
Some major customers served: Sites for Engineer’s Office, Radisson blu, Park Rotana, Meydan DCP, Dubai Sports City, Abu Dhabi Trade centre.
CUSTOMERS SERVED
Engineer’s Office
Radisson Blu,
Park Rotana
Meydan DCP
Dubai Sports City
Abu Dhabi Trade Centre.
TRAINING CERTIFIED DESIGNER OF LG VRF AIR-CONDITIONING SYSTEMS Completed the following modules associated with LG VRF training.
MULTI V ENGINEERING AND PRODUCT TRAINING
The features and benefits offered by the Multi V line of VRF equipment.
Benefits and value of Multi F, Multi V Heat Pump, Multi V Heat Recovery, and Multi V Mini
Use of the LG Air Conditioner Technical Solutions (LATS) design software
MULTI V INSTALLATION SYSTEM
Installation techniques for piping and wiring systems connected to the indoor and outdoor LG VRF air conditioning equipment.
Internship | Verger et Delporte UAE Limited
June 2009 - July 2009
Verger et Delporte UAE Ltd., is a private company established in 1977. Its three operational divisions are: Electrical and Mechanical Contracting, Switchgear Manufacturing, Electrical Trading
As an Electronics Engineer and Design Department Intern I was assigned to design the complete LV Distribution System of a project.
Involved in the process of designing the Control diagrams, component and foundation layouts.
Understood the working and design characteristics of MDBs, SMDBs, VFDs, and MCCs.
Experienced various testing processes of the LV switchgear system.
Studied and involved in the construction of LV Panels and the QHSE and Testing departments of the company.
Involved in the Designing Single Line Diagrams in AutoCAD.
NCI Division - Customer Service | DHL Express
April 2007 - September 2007
June 2006 - August 2006
Appointed as a NCI Agent for DHL Express, Country office Dubai, UAE.
Involved in handling Counter jobs and Scanning Shipments.
Generating new Airway bills for outbound and inbound shipments and maintaining the database.
Generating daily Kpi’s and Reports.
Tracking shipments with escalating issues.
Worked on the project for shipments of ICICI bank, SBI bank and HDFC bank.
MBA (Marketing)
B.E (Hons)- Electronics and Electrical