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Arbaz Gul, Sales Associate

Arbaz Gul

Sales Associate·Smart Ages Co.

Saudi Arabia

Bachelor's degree, Marketing)

Work experience

Total years of experience: 4 years, 11 months

Sales Associate

February 2024 - May 2026

Smart Ages Co.

Riyadh, Saudi Arabia

February 2024 - May 2026

•
Assist customers in selecting suitable products based on their needs and preferences.
• Supported daily sales targets of SAR 3, 000-5, 000 through product recommendations and
customer engagement.
• Deliver excellent customer service and create a positive shopping experience.
• Promoted products and special offers to maximize sales opportunities and enhance
customer satisfaction.
• Maintain store cleanliness, product displays, and visual merchandising standards.
• Handle POS transactions, cash payments, and billing procedures accurately.
• Work closely with team members to ensure smooth daily store operations.
Company industry:
Retail & Wholesale
Job role:
Sales

Sales & Customer Relations Officer

July 2022 - December 2023

Toyota Mardan Motors Pvt Ltd

Mardan, Pakistan

July 2022 - December 2023

• Managed 40-50 customer interactions daily while maintaining high customer satisfaction.
• Supported sales team in achieving monthly sales targets consistently.
• Maintained customer records and prepared reports using MS Excel.
• Handled customer complaints professionally, resolving issues efficiently and increasing
repeat business by 15%.
• Built and maintained long-term customer relationships to support repeat business.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Intern

June 2022 - August 2022

Servis Shoes Ltd,

Islamabad, Pakistan

June 2022 - August 2022

•
Assisted 15-20 customers daily in product selection.
• Learned sales techniques and customer engagement skills.
• Supported sales team in achieving daily targets.
Company industry:
Retail & Wholesale
Job role:
Sales

Cashier & Retail Assistant

February 2021 - January 2022

Chase Up Mart,

Mardan, Pakistan

February 2021 - January 2022

• Handled 100+ daily transactions using POS system.
• Contributed to improving sales performance during peak seasons.
• Reduced customer waiting time by 20% during peak hours through efficient checkout
management.
• Provided excellent customer service and assisted customers efficiently.
Company industry:
Supermarket
Job role:
Sales

Education

Abdul Wali Khan University Mardan

January 2022

January 2022

Bachelor's degree, Marketing)

Pakistan

I have completed my Bachelor of Business Administration (BBA) with a specialization in Marketing. During my studies, I developed a strong understanding of marketing principles, customer behavior, and business management. I also gained knowledge in sales strategies, communication skills, and basic financial concepts, which help me effectively understand customer needs and support business growth.
View attachment

Skills

Administration
Expert
Administration
Expert
Document Controller
Expert
Document Controller
Expert
Customer Service
Expert
Customer Service
Expert
Cash Handling
Expert
Cash Handling
Expert
Administrative
Expert
Administrative
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
GOOGLE SHOPPING
Intermediate
GOOGLE SHOPPING
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
POSITIVITY
Intermediate
POSITIVITY
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT DESIGN
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate
Sales
Expert
Sales
Expert
CRM
Expert
CRM
Expert
Teamwork
Expert
Teamwork
Expert
Retail
Expert
Retail
Expert
Problem Solving
Expert
Problem Solving
Expert
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL OPERATIONS
Expert
RETAIL OPERATIONS
Expert
RETAIL SALES
Expert
RETAIL SALES
Expert

Languages

English

Expert

Urdu

Expert

Arabic

Beginner

Training and Certifications

Certifications
DigiSkills Digital Marketing
Soft Skills Training – OEC & ICMPD
DigiSkills Digital Marketing
Soft Skills Training – OEC & ICMPD Google Digital Marketing
DigiSkills.pk – Digital Marketing
Google Digital Unlocked-Fundamentals of Digital Marketing
Soft Skills Training – OEC & ICMPD

Hobbies and interests

reading
Cricket