Senior Health Unit Coordiantor
Cleveland Clinic Abu Dhabi
مجموع سنوات الخبرة :12 years, 3 أشهر
¥ Acts as a liaison and information agent for patients, staff, physicians and visitors
¥ Provides clerical support to unit operations
¥ Co-ordinates/Schedules tests, exams, treatments and activities for patients according to physician orders and established department protocol as required
¥ Ensures medical records, laboratory reports, radiological images and other patient records are properly completed and secured, but readily available to physicians, nurses and other health care provider.
¥ Coordinates room allocation, admissions and patient transfer requirements including the arrangement of porter services
¥ Facilitates post discharge clinic visits and/or tests as required
¥ Helps arrange patient transportation as required
¥ Coordinates information and supplies during emergent situations.
¥ Acts as a translator when required
¥ Acts as a chaperone when required
¥ Maintains confidentiality of all oral, written and electronic information regarding patients and families
¥ Facilitates the acquisition of unit and patient supplies and equipment
¥ Maintains work areas in a neat and orderly manner
¥ Answers incoming telephone calls
¥ Co-ordinates assignment of Voicera communication device
¥ Directs and/or escorts patients/relatives to the appropriate treatment room or other locations within the hospital.
¥ Monitors status of beds within unit and supports in coordination with their supervisor and other external departments
¥ Maintains admission, transfer and discharge data
¥ Assists with contacting caregivers in emergent and non-emergent situations
¥ Transports patient specific non-controlled medications if required and as assigned by their line manager
¥ Performs other duties as assigned by their line manager
¥ Order inventory of supplies and medical consumables in the assigned unit.
¥ Completes scheduled inventory of the supply in collaboration with Charge nurse and logistics.
¥ Coordinates with translators / interpreters when necessary.
¥ Maintains / orders unit stationery / downtime forms in conjunction with the head department
¥ Answer call bells in a courteous and timely manner and follow up with the concerned staff
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
Answer telephones, and direct calls to appropriate staff.
Receive and route messages and documents such as laboratory results to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Interview patients in order to complete documents, case histories, and forms such as intake and insurance forms.
Maintain medical records, technical library and correspondence files.
Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
Transmit correspondence and medical records by mail, e-mail, or fax.
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
Arrange hospital admissions for patients.
Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
Complete insurance and other claim forms.
Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
1. July 2011- March 2012 Practical Nurse
Quezon Memorial Hospital
Lucena City, Philippines
Duties and Responsibilities: • Implement the plan of care as specified by the physician and registered nurse.
• Provide bedside care as needed.
• Perform nursing procedures as ordered.
• Take vital signs and recording.
• Assess the patient's needs and report findings to the registered nurse.
• Recommend changes to the plan of care as appropriate.
• Complete accurate charting of findings, treatments, and patient responses.
• Organize care to provide timely and efficient care to all patients.
• Assist with any emergency care as needed.
• Provide emotional support to patients and their family and friends.
• Follow strict infection control guidelines.
College Education: Practical Nursing St. Augustine School of Nursing Lucena City, Philippines 2010 - 2012
Secondary Education: Luis Palad National High School Tayabas City, Philippines 1999 - 2003
Primary Education: Querrubin Memorial Elem. School Tayabas City, Philippines 1994 - 1999