Fmcg Supervisor
Panda Retail Company Savola Group
Total years of experience :12 years, 2 Months
• Respect and follow up on the sensitive items (Cage, locking, checking deliveries).
• Control price labels and signage of the section and issue price survey, follow up and take corrective action.
• Propose and implement new display concepts for new items to optimize sales and attract customers
• Ensure to have an appropriate and adequate assortment of items in terms of quantity, quality and price range.
• Ensure that all shelves are properly arranged, filled, tidy regularly, cleaned and properly labelled.
• Place and follow up on Sales & orders for both store and customer deliveries.
• Control stock carefully by monitoring purchase order and sales and re-stock according to customer's demand
• Control the supplier’s manpower that performs the role of merchandises/promoters.
• Identify slow moving items and sleeping stocks in order to help promote their sales.
• Welcome customers as they arrive and inquire into their choice of electronic goods
• Lead customers to designated aisles / shelves for their specified items
• Provide customers with information regarding product features and benefits
• Demonstrate features by employing knowledge of gadgets and technology
• Respond to customers’ questions and concerns and provide them with proof to back up your claims
• Walk customers through the buying procedure by ensuring smooth payment processes
• Pack electronic items in original packing and ensure that they are accompanied by warrantee cards
• Arrange for electronic products to be delivered to customers’ offices and homes
• Assist in transporting heavy electronic items to vehicles
• Maintain liaison with procurement officers to ensure sufficient electronic items are available within each category
• Ascertain that products are neatly displayed in display units and have all corresponding information attached to them
• Indulge in upselling endeavors with a view to increase revenue
• Maintain knowledge of what the competition is selling and provide feedback to supervisors
• Ascertain that pricing information is kept current and that customers are made aware of discounts and promotions
• Input sales orders in company database and track them through delivery or pick-up processes
Enter and code financial transactions appropriately
Process payments as well as documents like invoices
Reconcile invoices received with departmental billings
Issue invoices to customers based on services rendered and/or goods sold
Make and track payments
Review employee expenses and make reimbursements
Make bank deposits and keep up records
Track expenses as they relate to specific projects and jobs
Validate invoices against items or services received
Check all financial transactions for accuracy
Key data into company accounting system
Disburse funds as needed