Business Consultant
Trax Consulting
Total years of experience :1 years, 3 Months
This was a project-based role. Trax Consulting is a firm providing training
and consulting services in the fields of business solutions and operations
management.
Achievements/Tasks
Translated stakeholder requirements into over 10 different
tangible deliverables such as functional specifications, user
cases, user stories, workflow/process diagrams, data
flow/data model diagrams.
Study business requirements and define system functions to
close requirement and application gaps.
Engage directly with customer business stakeholders to
identify operational pain-points, advise on process/business
rules optimization.
Managed consultancy project through its life phases,
including identifying stakeholders, scope definition,
scheduling, managing resources and sign off project
deliverables.
Analyzed client’s business requirements and processes
through document analysis, interviews, workshops, and
workflow analysis.
Sales & Marketing Support
Inscale Global
Kuala Lumpur, Malaysia
A Danish IT outsourcing company that build and recruits IT teams for
companies with ongoing software development needs.
Tasks/Achievements
Acted as the first point of escalation for sales operational
needs including any cross departmental facilitation.
Managed data in Salesforce and related tools, including
auditing and resolving data integrity issues.
Analyzed and documented market intelligence reports and
review operational processes to streamline scaling potential.
Understood the customers’ unique requirements, processes,
and workflows; as well as formulating solutions to those
needs.
Upsell to existing clients: consulting services, professional
services and after-