IT Specialist ( System Administrator)
Dar Al Handasah
Total years of experience :28 years, 6 Months
Designed and implemented the complete setup of the data center for the eastern region to cater to a wide number of projects with the following technologies in place.
Cisco routers switches, Cisco Telephony, Microsoft windows 2012 servers, VMware servers, Fortigate firewalls, Teleconferencing system, sensors, network printers, Wifi network, security implementations, etc.
Currently responsible to manage
The operation of the data center of the Regional office and ensure 24*7 functionality.
Overlook all issues related to Administration of HP Servers, MSA Storage, DATA Backups, CME, Teleconferencing and Network system.
Ensure network and application security in the network.
Convert requirements to technical specification for all projects under the regional office.
Evaluate and approve purchase of all hardware and related equipment for the Eastern region office below approved limits.
Responsible for managing the IT infrastructure of Oracle Primavera Contract Manager and Oracle Primavera P6 consisting of Windows, Oracle, Ms-sql servers, OPCM applications and Data. This served operation of KJO ( a joint operation between ARAMCO and KGOC) worldwide.
Successfully carried out the implementation and up gradation of OPCM and P6. Streamlined Document Management operation and managed more than 10 years of data.
Conducted training of Executives on OPCM and windows office products.
Setup IT infrastructure in various international office out of which KJO employees operated.
Designed Internal sites websites and carried out all operations related to servers (Backup, Network access, User control, Disaster recovery, Server patch management, etc.).
Managed the IT systems of Tadmur Holding which was a Group of several companies with major businesses in Construction, Trading, Real Estate, FMCG, Logistics, Warehousing, Air-Conditioning and refrigeration, etc. in Qatar providing centralized IT services, Account & HR services”
Undertook turnkey operation for IT project from project initialisation to project commissioning and lifecycle support.
Designed and completed several Key offices of the group taking into consideration all aspect of the project.
This consisted of turning requirements into technical details and planning for the project rollout.
Liasioning with vendors and applying the best of technologies within budgets of the projects.
Continiously updated technology in business units and applied them to the group where feasible.
Worked with project managers and key stakeholders for various assignments.
Part of the global team providing Microsoft Messaging Support to US based companies for MS-Exchange server related services.
Troubleshooting Exchange server Problems, Exchange Clustering, Troubleshooting mail flow issues, Disaster recovery, Recipient Updates Services, Recipient, Mailbox Manager, System Policies, Mail flow, Offline address book generation, Site Consolidation, Recovery Storage groups support, etc.
Working with US customers remotely while minimizing downtime and handling server crash and cluster issues
Trouble shooting Public folder replication in Exchange mixed mode environment.
Troubleshooting issues related to XADM -- Public folder replication / Offline Address Book / GAL. All XADM issue issues.
Responsible to solve any IT related issues and manage guests authentication to the internet.
Administered the ERP system Fidelio for hotel management and processed all data on daily basis.
Managed the database administration of the system. Ensured continuous monitoring of database and fine tuning the database or killing processes in case of errors.
Entering material codes, generating daily reports on costs, income, material availability, room availability, service, payments received etc to the hotel manager and sending copies to IT office Miami.
Creating and Generating reports and scheduled backup.
Liasoned with Germany office to solve all issues relating to the ERP with the vendor in conjunction with Miami office.
Ensured good relations were maintained and prompt service was given to crew and residents.
Managed two internet café for residents and crew through use of check point and ERP software.
Responsible to handle the Data center of the company and providing complete support to the fleet of ships IT and network related issues.
Created several softwares for various need of the company from time to time. Maintained IT infrastructure of the company.
Handled Accounting Application servers, Oracle, Windows Networking, Firewalls, Email systems etc.
Installed and upgraded Fleet Management ERP of the companies and ensured DATA availability to HO in Doha.
Installed complete networks and servers on the entire fleet of Qatar shipping along with ERP and Windows servers.
Trained Captain and staff on use of emails and other systems on ship ensured regular backup of data reached Head offices regularly.
Worked in several positions.
Worked on As400, Personal computer and databases. Successfully created several programmes and implemented them companywide. Developed programmes that enabled transformation of data from PC based programmes to AS400 Mainframe data requirements.
Took initiative in several key assignments and learnt new technologies.
Pioneered the use of email inside the company and took extensive effort to promote it throughout the Head office of the company.
Worked in several locations and established network infrastructure and servers. Worked with supporting issues with software and hardware.
Programming & Maintaining a program for a complete database of applicants for the recruitment process in FoxPro. Matching, searching, scrutinizing and scheduling of interview of candidates for various job categories.
Scheduling and arranging line up for interview.
Generating reports for a status and sending to clients. Creating advertisements for publishing in the Times of India, Indian Express. Training new employees on software package and carrying out all computer related work which included tracking and preparation of visa documentation.
Passed with Distinction. Malware Analysis through Artificial Intelligence tool
M.B.A. with emphasis on Business Management. Master of Business Administration