ARHAM KHAN

Led and performance-managed 32+ direct reports, including 2 managers, embedding
structured supervision, coaching, and accountability to deliver sustained improvements
in quality, safety, and operational performance.
Owned workforce planning and operational delivery across sites, ensuring safe
staffing, efficient resource utilisation, and consistent service standards in high-pressure
environments.
Drove data-led performance management and governance, overseeing operations
valued at ~£3.2M per day, ensuring financial discipline, risk control, and continuous
service improvement.
Built a high-performance, person-centred culture through coaching and talent
development, improving staff capability, engagement, and delivery of evidence-based
practice.

Supported inspection, safety testing, and initial maintenance of over 150 medical
devices across Renal and Cath Lab areas, ensuring compliance with MHRA, HTM,
and IEC 60601 standards.
Assisted with commissioning and fault diagnosis of dialysis machines, patient
monitors, infusion pumps, defibrillators, haemodynamic, and X-ray systems, resolving
approximately 75% of faults on first response.
Managed PPM schedules for more than 300 assets, updated asset management
systems, and collaborated closely with clinical teams to ensure the safe delivery of
high-risk procedures.

Conducted market research and competitive analysis for new products LIVE QAC and
VFFR, identifying key customer needs and optimizing product-market fit.
Collaborated with cross-functional teams to define product requirements and drive
development, achieving a 20% faster time to market.
Managed product lifecycle from ideation to launch, including roadmap planning, user
story creation, and feature prioritization, ensuring alignment with business goals.
Developed and executed go-to-market strategies, including pricing, marketing plans,
and sales enablement, resulting in a