Ariane Ciara Mendoza, Frontliner Colleague (Rides and Attraction Operator)

Ariane Ciara Mendoza

Frontliner Colleague (Rides and Attraction Operator)

Ferrari World Abu Dhabi

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat,
Expérience
2 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 4 Mois

Frontliner Colleague (Rides and Attraction Operator) à Ferrari World Abu Dhabi
  • Émirats Arabes Unis - Abu Dhabi
  • octobre 2010 à novembre 2011

• Greets Guest in appropriate manner
• Informing them the guidelines of the rides
• Dealing and handling guest complaints
• Assuring the guest satisfaction
• Implementing safety procedures
• Operating the rides and attractions in the safest way possible
• Reports to the team leader about the status of the ride

Team Member/Waitress à Pizza Hut Inc.
  • Philippines
  • mars 2010 à septembre 2010

Waitress/Hostess


-proper serving of foods and beverages
-greets ang thank the guests upon arriving and leaving
-assures the guest on their meal satisfaction
-bussing and setting up the tables and chairs
-handling guests complain in appropriate manner
-serving from A-Z
-accommodating all the reasonable requests
-has the extensive knwoledge on menu and drinks
-flexibilty in all aspects

Cashier/Office-in-Charge/Service Crew à Reyes Barbecue
  • Philippines
  • août 2009 à février 2010

-suggest products to the guests
-in charge for order taking
-tackles the daily sales report
-arranges the order reservation
-telemarketing
-handles all the cash and sales of the store
-operating manual cash register
-acts as a Office-in-Charge at the same time
-reports to the owner of the restaurant
-flexibility in all aspects

Éducation

Baccalauréat,
  • à Major in Hotel and Restaurant Management
  • mars 2009

Specialties & Skills

Computer Industry
Complaints Handling
Guest Service
Guest Satisfaction
Implementing Sales
Customer Service Skills
Table Setting
Computer Literate (MS-Word, MS-Windows, MS-Excel)
Good interpersonal skills
Basic Napkin Folding

Langues

Anglais
Expert

Adhésions

HRM Society
  • HRM Member
  • June 2005

Formation et Diplômes

300 HRS. Training Certificate (Certificat)
Date de la formation:
April 2007
Valide jusqu'à:
June 2007
300 HRS. Training Certificate (Certificat)
Date de la formation:
July 2008
Valide jusqu'à:
August 2008