Arif El

Network Engineer at Electronic Government Authority

• United Arab Emirates
• My current job since February 2018

Routing
Routing Technologies: -
Static, Floating Static, RIP, EIGRP, OSPF, Redistribution, Route Filtering, Areas (Stub area, Totally stub, NSSA, Totally NSSA).

Switching
L2 Switching, VLANs, Native Vlan, Private-VLANs, VTP 802.1, Vtp Pruning Q-in Q Tunnel, Ether-channel, STP, RSTP, MSTP, Bpdu Guard, Bpdu Root, Span/RSpan, DHCP Snooping, Port Security, Intervlan Routing, Storm-Control, Port Fast, Vlan Acl's.

Security Technologies And Feature
Access Control List (ACL), Time Base ACL, Reflexive ACL, TCP Intercepts, IP Spoofing, routing protocols authentication, Cisco - Access Control Server (ACS), AAA, Radius, TACACS+, Auth - proxy, 802.1X, SSH, Authentication, Authorization, Accounting

Wireless•

Network Engineer at Jumbo Group

• United Arab Emirates
• February 2016 to February 2018

Network Support Engineer at Jumbo Group of Companies

• January 2014 to October 2015

Analyzing, troubleshooting, and correcting network problems remotely and onsite.
* Configuring Switch Ports, Port Security, VLAN’s and Inter VLAN-ROUTING.
* Configuring Trunks on switch ports.
* Configuration of network equipment’s Cisco 2911Router, Cisco 2960-x series, 3750 switches.
* Configuring RSTP, Ether Channel
* Managing Switch users.
* Securing Switch Access.
* Securing VLAN’S.
* Managing Switch’s with SNMP.
* Provide assistance to PC users to resolve their problems on-line. Log problem calls/ mails into
the Help-Desk monitoring system.
* Evaluate the logged calls, escalate the problems if found irresolvable by phone, to next level of
support and ensure that the problems are responded to/ resolved within prescribed time limit.
* Responsible for monitoring, operating, managing, troubleshooting and restoring to service any
terminal service client, personal computers (PC) or notebooks that has authorized access to the
network.
* Diagnose and quickly resolve a wide range of Windows applications and networking problems to
help minimize downtime.
* Provide the Remote support & Net meting support using following software VNC Server,
Ammyy Remote Software, Remote Desktop.
* Deploying and configuration of access points.
* Installation and configuration of CISCO IP phones.
Ansar Group of Companies (www.ansar-group.com) QATAR.
1 year and 9 months as an

Support Engineer at KITE POLYTECNIC COLLEGE

• February 2009 to December 2013

Provided functional and technical support, troubleshooting and diagnosing hardware and software
problems, including desktop and laptop.
* Deploy and configuring PCs, Workstations and Laptops.
* Performed technical support, including escalation of problems and incident identification with
subsequent resolution.
* Installation and configuration of NETGEAR devices like routers (DG 834, WNDR 3700 and
Netgear R6300), adapters, access points, Range expander, Print Servers for SOHO (Small Office
& Home Office) products which includes the troubleshooting and configuration roles involved in
enabling the communication technologies.
* Tested the IT networking systems, monitored the performance of network servers and maintained
computer systems of the Institution.
* Configuring Switch ports, Port Security.