عارف شيخ

• Acting as the Primary Liaison between the internal delivery term
(Developers, Architects) and the sponsoring Central/State
Government department.
• Maintaining meticulous project documentation, including project
charters, changing logs, and lessons learned for future government
initiatives.
• Understanding strategic direction set by senior management and
providing the feasible and finest solution to Stakeholders.
• Coordinating with senior government officials and subject matter
experts (SMEs) to clearly define the project scope, goals,
deliverables, and success criteria in line with public policy and
departmental objectives.
• Ensuring all project activities and deliverables are in strict compliance
with prevailing government standards, policies, security guidelines,
legal frameworks.
• Proactively identifying, analyzing and managing potential project
risks, especially those related to data security, policy changes, public
adoption, and large-scale deployment.
• Analyzing and solving moderately complex problems by
Brainstorming and Research & Development technique.
• Monitoring and controlling project expenditure, ensuring efficient
utilization of public funds and adherence to the sanctioned budget.
• Establishing robust governance mechanisms. Preparing and
presenting transparent, data-driven progress reports, MIS
(Management Information Systems), and policy briefs for senior
leadership and steering committees.
• Overseeing quality assurance (QA) and coordinating User
Acceptance Testing (UAT) with government users, ensuring the
system meets functional, technical, and performance requirements
for national-scale use.
• Top Stakeholders - ICE GATE, EPFO, CBDT, GST Government team,
Central and State Government, TCS, KPMG, Inspirisys, Intellect Design,
Colver, EY, Akamai, Oracle and Others.

• Seasoned professional adept at managing Agile projects, driving
efficiency, collaboration, and delivering impactful results
• Presenting weekly, monthly and quarterly Enhancement task status to
management and stakeholders.
• Managing multiple stakeholders which are involved in Internal and
External projects for on time delivery.
• Leading multiple state and Central projects involves coordinating
stakeholders, managing resources, ensuring compliance, and
delivering successful outcomes across diverse geographical.
• Meeting & Coordination with Government bodies (NIC - National
Informatics Centre) Team for project mandates, prerequisite, etc.
• Directing Testing, information Security (InfoSec) and Development
teams for smooth deliverables ensuring 0 defects and vulnerabilities.
• Analysis and solving of moderately complex problems by
Brainstorming and Research & Development technique.
• Monitoring functionalities of running project which are in CI CD
pipeline.
• Top Stakeholders - Central and State Government, TCS, KPMG,
Inspirisys, Intellect Design, Colver, EY, Akamai, Oracle and Others.

• Coordinate with the Salesforce and designing teams, creating mock
ups, specifying the requirements for seamless development.
• Participating in the Daily Review and Sprint Planning, making sure the
development team has a clear understanding of the business
requirements and know exactly what is roadmap.
• Meetings with top management on value adding points as a
product owner.
• Understanding customer pain points and provide solutions around
process improvement and product innovation.
• Participate with Sprint teams to influence quality checks, design, and
architecture.
• Top Stakeholders - CCAvenue, RozorPay, PayU, BillDesk, EaseBuzz,
HDFC Bank and Others.

• Provides support case follow-up until resolution, ensuring proper
escalation procedures are followed for unresolved issues.
• Discovering, leading, investigating, and managing the activities to
identify the causes that resulted in product failure and to drive the
identification of corrective action for such failure (RCA).
• Actively update, maintain, and monitor all aspects of Transactional
network to cater best services to our vendors.
• Assist clients in defining acceptance criteria for testing of automated
systems.
• Specify clients implementation through improvements in information
systems, data management, practices, organization, and
equipment.
• Managing online meets, communicating with client, vendor partners
and internal operational teams to get work done in stipulated time.
• Attend in-person meetings with clients to analyses, troubleshoot and
diagnose Integration related issues.
• Top Stakeholders - Bajaj Finserv, JIO, Bharti Airtel, Hindustan Unilever
Ltd GoDaddy, BJP, AAP, Make My Trip, Go Air, Dream 1 1 and Others.

• Implementation through improvements in information systems, data
management, organization, and equipment
• Investigating work to determine business opportunities and specify
effective business processes.
• Oversaw each step of multiple complex projects, meeting and
achieving goals.
• Worked closely with sales teams to ensure client satisfaction from
acquisition to proposal phases.

• Scheduling of project milestones and coordinate with client on SOF.
• Complete detailed programming and development task for front
public and back-end server code.
• Kept project teams on-task with proactive control of budgets,
schedules and scopes.