Windows High Availability Engineer
Microsoft
Total years of experience :15 years, 8 Months
Working in Windows High Availability Cluster Team troubleshooting performance issues with CSV, disk/resource failover, Storage pool, Hyper-V cluster, SOFS cluster. Moderate experience in Azure Cluster
Installation, configuration and troubleshooting of Live Vault backup solution within a large-scale Enterprise infrastructure and virtual platforms.
Advanced troubleshooting of backup and restore failures and resolve escalated customer issues and manage escalations.
Centralized database backup and disaster recovery, bare metal restore using Acronis Backup and Recovery.
Remote operating system deployment on similar and dissimilar hardware using either WinPE, LitetouchPE, Acronis Snap Deploy or configuring PXE server.
Resolving issues like password related problems, BSOD’s, BIOS error messages, application error messages and printer issues, Configuring wireless networking, Troubleshooting RAID issues, Configuring and Installation of OS, device drivers and application using Remote Tool, Microsoft Deployment Toolkit.
Taking overall quality and service complaints.