Senior Sales Consultant
Shoemart LLc
Total years of experience :16 years, 3 Months
June 2002 to present - Shoemart LLc, Dubai, U.A.E.
Position: Senior Sales Consultant
Job Responsibilities: • • Ensure 100% target achievements & growth of the department
• High standard of customer service & awareness by the team members.
• Add On’s to raised up and out as per expectations.
• Commercial Displays, need immediate attention & full documentation of the 1 on 1 with the team.
• Team work needs to be increased with more responsibilities & flexibility towards the department.
• Single odds, to be minimum of 0.4% to sales of the department ( full checks & controls).
• Floor control & full discipline on displayed products as per standards.
• Back Store standards as per SOP ( No single items in the back store).
• Stock management - communication to Managers on best sellers & sub group refills.
• Training of subordinates ( Given subordinates on VM displays & Bronze book skills of GREAT Selling).
• Ensure awareness and vigilance at all times of security in the store without any negligence.
March 2002 - Alfa (Leather Goods) Manila, Philippines
Position: Sales Associate
2000 Diplomatic Club, Doha, Qatar
Position: Guest Relation Officer
1997 - Emirates Petroleum, Dubai, U.A.E.
Position: Asst. Retail
September 1996 - National Bookstore, Manila, Philippines
Position: Sales Clerk
February 1996 - Avel Bacudio Apparel (Teens Wear), Manila, Philippines
Position: Sales Associate
1995 - Obar & Yap Law Office, Dumaguete, Philippines Position: Secretary
1994 Sta. Ana Realty Development Corp., Philippines
Position: Secretary
➢ Answering calls incoming and outgoing, customer queries, taking dictations (shorthand), filing cases in the court, arranging travels and taking minutes.
1993 to 1994 - Dumaguete Municipality, Philippines
- Philippine Airline (Cargo Department), Philippines
Position: ON THE JOB TRAINING
➢ Filing documents, typing or encoding, answering telephone calls incoming and outgoing calls, sorting letters.
SKILLS/TRAINING ACHIEVEMENTS
➢ Leadership Training
➢ Red Cross Training
➢ General Sympossium
➢ Customer Service Training
➢ Art of Selling
➢ Product Knowledge Training