Arlene Catipay, Senior Sales Consultant

Arlene Catipay

Senior Sales Consultant

Shoemart LLc

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Shorthand
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

Senior Sales Consultant at Shoemart LLc
  • United Arab Emirates
  • June 2002 to July 2013

June 2002 to present - Shoemart LLc, Dubai, U.A.E.
Position: Senior Sales Consultant
Job Responsibilities: • • Ensure 100% target achievements & growth of the department
• High standard of customer service & awareness by the team members.
• Add On’s to raised up and out as per expectations.
• Commercial Displays, need immediate attention & full documentation of the 1 on 1 with the team.
• Team work needs to be increased with more responsibilities & flexibility towards the department.
• Single odds, to be minimum of 0.4% to sales of the department ( full checks & controls).
• Floor control & full discipline on displayed products as per standards.
• Back Store standards as per SOP ( No single items in the back store).
• Stock management - communication to Managers on best sellers & sub group refills.
• Training of subordinates ( Given subordinates on VM displays & Bronze book skills of GREAT Selling).
• Ensure awareness and vigilance at all times of security in the store without any negligence.

March 2002 - Alfa (Leather Goods) Manila, Philippines

Sales Associate at Diplomatic Club
  • France
  • January 2000 to December 2000

Position: Sales Associate
2000 Diplomatic Club, Doha, Qatar
Position: Guest Relation Officer

Asst. Retail at Petroleum
  • United Arab Emirates
  • January 1997 to December 1997

1997 - Emirates Petroleum, Dubai, U.A.E.
Position: Asst. Retail

Sales Clerk at National Bookstore
  • Philippines
  • September 1996 to September 1996

September 1996 - National Bookstore, Manila, Philippines
Position: Sales Clerk
February 1996 - Avel Bacudio Apparel (Teens Wear), Manila, Philippines

Sales Associate at Obar & Yap Law Office
  • January 1995 to December 1995

Position: Sales Associate
1995 - Obar & Yap Law Office, Dumaguete, Philippines Position: Secretary

Secretary at Sta. Ana Realty Development Corp
  • January 1994 to December 1994

1994 Sta. Ana Realty Development Corp., Philippines
Position: Secretary
➢ Answering calls incoming and outgoing, customer queries, taking dictations (shorthand), filing cases in the court, arranging travels and taking minutes.

at Dumaguete Municipality
  • January 1993 to January 1994

1993 to 1994 - Dumaguete Municipality, Philippines
- Philippine Airline (Cargo Department), Philippines
Position: ON THE JOB TRAINING
➢ Filing documents, typing or encoding, answering telephone calls incoming and outgoing calls, sorting letters.
SKILLS/TRAINING ACHIEVEMENTS
➢ Leadership Training
➢ Red Cross Training
➢ General Sympossium
➢ Customer Service Training
➢ Art of Selling
➢ Product Knowledge Training

Education

Bachelor's degree, Shorthand
  • at Dumaguete Cathedral College
  • March 1993

Specialties & Skills

Customer Service
Cashiering
Supervisory Skills
ANSWERING
CASHIERING
CUSTOMER SERVICE
HOUSEKEEPING
MAXIMIZE SALES
ORDERING
SALES CONSULTANT
SENIOR SALES

Languages

English
Expert

Training and Certifications

Customer Service Training (Training)
Training Institute:
Shoemart Workshop
Date Attended:
September 2010
Duration:
8 hours

Hobbies

  • My hobbies are books