Armani Abdulrehman

Manage food and beverage operaons.
Manage compliance with food and beverage hygiene policies and procedures.
Lead a team of baristas, to foster a collaborave work environment
Maintain inventory levels and order supplies to ensure smooth operaons.
Create seasonal promoons that increase customer traffic and sales.
Monitor customer feedback and adjust service strategies to enhance
sasfacon.

Recruited, interviewed and trained staff on standard procedures.
Organized schedules, tracked employees hours and recorded payroll data.
Controlled operaonal costs and idenfied ways to cut waste.
Ordered supplies while staying within budget limits.
Coordinated daily restaurant operaons in front and back of house.
Communicated with customers to receive feedback and manage complaints.

Assisted the shop manager in enforcing policies and standards, providing
quality beverages and snacks.
Led a team of baristas, ensuring high-quality beverage preparaon and
customer service.
Maintained exceponal customer service, guest sasfacon and loyalty.
Assisted the manager in opmizing stock levels to reduce resource wastage.
Developed coffee menus, to create new coffee experiences and increase sales.
Craed a variety of specialty coffee beverages, ensuring quality and consistency.

Achievements
Trained new staff on beverage preparaon and operaonal procedures.
Executed markeng strategies on social media, increasing online
engagement by 60% and driving foot traffic.
Maintained compliance with health and safety regulaons,
achieving a 100% score in health inspecons.
Developed seasonal beverage menus that increased customer interest
and sales.
Managed daily operaons of the café, ensuring high standards of
service and product quality.
Ulized extensive knowledge of coffee beans and brewing methods to
recommend selecons and upsell products
Managed daily operaons of the café, ensuring high standards of
service and product quality.
Managed cash register operaons, including cash handling,
Credit card processing, and daily reconciliaon
Developed a feedback system for customers, leading to aconable
insights and a 20% improvement in service.
Collaborated with management to opmize workflow and improve
overall store efficiency.