Logistics Supervisor
British American Tobacco Middle East
Total years of experience :26 years, 4 Months
a) Supervises a Regional Hub in Bahrain with a 4, 000- pallet storage bonded warehouse capacity; inventory of 61 SKUs worth USD 30 mio; 130 outbound shipments per month and with 105 TEUs inbound shipments per month.
b) Manages export planning and execution for 6 GCC distributors out of the Bahrain Hub to ensure stock availability and optimize freshness in the market.
c) Ensures on time in full delivery of finished goods to avoid out of stock and achieve volume and profit targets for end markets
d) Oversees import planning of finished goods worth USD 24 mio monthly for UAE and the regional hub in Bahrain.
e) Obtains end market demand forecasts and transform them to a shipment or replenishment plan to discuss into End Market forum meetings and APO as a demand signal for factories.
f) Drives improvement in terms of accuracy and visibility of the Demand and Supply with efficient and effective planning, APO and other tools available
g) Engages with customers, market managers, factories, brands, Finance and other stakeholders to operationally manage expectations and perceptions.
h) Administers a trading company for the centralized processing of an average 130 TEU monthly shipments of the Region.
i) Supervises a team of 3rd Party Logistics Providers, 40 people, to ensure performance level is aligned with the expectations of the stakeholders
j) Supervises and mentors 2 BAT logistics coordinators to meet above targets.
a) Establishes and sustains collaborative relationship with customers by responding to queries and requests, and systematic management of concerns brought about by customers.
b) Demand plan management - Manages customer demands within a 24-month horizon via demand plan vs RCCP.
c) Working capital management - Ensures orders are processed accurately, in line with inventory levels and forecast; shipped and invoiced on time.
d) Liaises with agents and brokers to have the necessary export documentations.
e) Liaises with Accounts and customers for invoicing and receivables control.
f) Maintains accurate up-to-date customer master file data and any other data that may be required to ensure quality order management and receivable controls.
g) Maintains a systematic measurement of customer service level (On Time - In Full)
a)Manages the distribution channel to meet the desired customer service level and distribution cost.
b)Leads a team of 5 warehouse assistants, 7 forklift operators and 20 contractors to effectively handle warehouse management activities.
• Receiving and storing packaging and raw materials
• Stores stocks properly at assigned locations.
• Documenting internal movement of stocks.
• Issuing materials to production
• Invoicing and despatching shipments to customers.
• Analysing stock cover and movement of stocks.
• Conducting cycle and 100% inventory count.
c)Handles production area in the absence of the manufacturing team leaders.
d)Coordinates with manufacturing, quality management and other members of the supply chain team.
e)Ensures safety of team during day to day activities within the compound.
f)Manages a 3rd party-operated external warehouse in Jebel Ali and an offsite warehouse in Al Quoz area.
g)Maintains key performance indicators for 3rd party service providers.
a)Leads team of auditors to in performing risk and control assessments for local processes and systems.
b)Ensures market compliance with guidelines and policies.
c)Participates and evaluates important local projects and initiatives.
d)Performs special ad-hoc reviews (fraud investigations and operational analysis).
a)Establishes guidelines and controls for warehouse management and transport operations.
b)Manages a team of 3rd party service providers to handle warehouse management and transport activities.
c)Monitors and reviews performance of 3rd party service providers.
d)Handles logistical efficiency programs for customers.
e)Prepares process improvement feasibility studies.
Registered Mechanical Engineer License #52395 taken 1997 Under the Professional Regulation Commission