In-Room Dining Manager / Butler In-Charged
Sofitel Hotels and Resorts
مجموع سنوات الخبرة :13 years, 11 أشهر
.
As a Senior Butler, I oversee the assigned task for every Butler and their performance in dealing with the Guest. To make sure that everything adheres the standards. Responding a complain in a very professional way with empathy. Often times, leads a team to serve a VIP Guest in our Hotel.