اروز الرباتي

I have experience more than 10 years on Car Dealer sells and customer service and social media marketing support all departments and Customer Support: Respond to inquiries and assist customers via phone, email, or chat.
• Data Management: Keep customer information accurate and up to date.
• Issue Resolution: Handle customer complaints and follow up to ensure satisfaction.
• Sales Assistance: Support the sales team with information about vehicles and coordinate test drives.
• Lead Generation: Identify and qualify potential customers using CRM tools.
• Customer Engagement: Implement strategies to keep customers loyal, like follow-ups and surveys.
• Reporting: Create reports on customer interactions and feedback.
• Team Collaboration: Work with other departments to ensure a smooth customer experience.
• Training Support: Help train new staff on customer interaction best practices.
• Feedback Collection: Gather customer feedback to improve products and services.
• Business