IT Asset Manager
Orange Business Services
Total des années d'expérience :16 years, 7 Mois
• Engaged with various vendors to make sure maintenance of software & hardware are well renewed on time
• Taking into account the utilization & optimization of software licenses
• Taking care of all renewal requirement for 3 major customers within OBS
• Work with Finance to book all the cost related to renewals for respective Customers
• Monthly meetings with Vendors in order to check for any new updates
• Budgeting all expenses related to vendors handled well on time
• Negotiating with vendors
July 2011 - Till Date
Working with CMC Ltd. at client site for Bank of America Continuum India
• Updating signatures with their latest versions, through various research methods
• Validating all signatures from Tivoli's catalogue, with SwKBT
• Creating reports on weekly & monthly basis
• Creating proper signatures in SwKBT so that they can be matched with what we have in our system.
• Preparing various process flow charts in MS Visio, and documenting various processes
• Identified and proposed to normalize the software names and their versions
May 2010 - July 2011
Worked with AON Hewitt as Senior Specialist - Asset & Configuration Management. AON Hewitt is one of the world's largest HR Outsourcing companies with most of its IT requirements in house
• Worked on Remedy for populating all hardware and software data into CMDB through GUI
• Participated in internal audits on the IT Infrastructure for finance department representing ITSM team to supply various kind of data
• Implemented changes on Service Models as and when required by SME
• Worked on different datasets to delete duplicates & to ensure one gold dataset can be obtained from all these efforts
• Participated in Maintenance Window to get approved changes complete by various teams and acting as Change Coordinator
August 2007 - February 2010
Worked as an IT Asset Coordinator for CSC India Pvt. Ltd, on a UK based electricity and gas company National Grid, which is one of the largest investor-owned energy companies in the world.
• Managed the highly evaluated software and hardware assets of client in Asset Repository.
• Handled end to end off - shore inventory projects, data gathering and updating the repository.
• Responsible for all assets delivered at client site.
• Maintained healthy relationship with the companies delivering assets to our client.
• Worked with project managers to ensure if any assets are affected under projects they should be updated in repository regularly.
• Handled various projects like Persons update, Wintel server master list, Technicians compliance & Error viewer