sales and operations manager
Hero Electric Vehicles Pvt Ltd
Total years of experience :8 years, 2 Months
Developed and executed B2B strategy, training team members and channel partners to achieve goals.
Led end-to-end sales activities, fostering relationships and solving customer problems.
Established after-sales service ecosystem and strategic alliances with financial and technology partners.
Collaborated in cross-functional teams for special assignments and new busi- ness initiatives.
Strengthened relationships with major accounts, increasing sales in designated territory.
Conducted presentations and negotiated deals with key decision-makers.
Managed cross-functional teams across sales, service, logistics, and warehous- ing.
Developed new distributors to enhance serviceability and market penetration.
Managed institutional sales and distributor accounts for west and south India.
Led sales budgeting, strategy formulation, and key account management.
Expanded network of gifting distributors to maximize corporate reach.
Implemented SOPs and process optimization for business efficiency.
Published audit reports with key customers and supervised dealer network.
Executed plans for market segmentation and penetration, expanding business.
Led marketing campaigns to drive customer engagement and retail visibility.
Acquired new clients through cold calls and key account management.
Drafted proposals, participated in negotiations, and resolved client disputes.
Increased customer base and revenue through distributor expansion.