Arsath Ahamed o

• Processed credit card applications, verifying applicant details and supporting documents for
accuracy and compliance
• Handled end-to-end credit card issuance workflow including data entry, KYC verification, and
dispatch coordination
• Resolved customer queries related to credit card billing, payment dues, limit enhancements,
and dispute management
• Coordinated with internal departments to ensure timely processing and adherence to RBI
guidelines and bank policies
• Maintained accurate records of processed applications and generated daily MIS reports for
supervisory review
• Ensured strict confidentiality of customer financial data and compliance with data protection
policies

• Managed daily cash transactions with high accuracy and accountability
• Handled payment processing including cash, cards, and digital payments
• Performed end-of-day financial reconciliation and cash balancing
• Maintained confidentiality of financial records and customer information
• Delivered excellent customer service and resolved billing queries professionally
• Prepared invoices and maintained billing accuracy for all transactions