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Arshad  Abdul Rahim Sanaullah, HR Manager (Consultant)

Arshad Abdul Rahim Sanaullah

HR Manager (Consultant)·EPRO Business Solutions

United Arab Emirates

Master's degree, Human Resources

Work experience

Total years of experience: 22 years, 8 months

HR Manager (Consultant)

November 2023 - November 2025

EPRO Business Solutions

Dubai, United Arab Emirates

November 2023 - November 2025

Responsibilities:
• Expertly advise on HR policies & Procedures ensuring alignment with organizational goals.
• Spearhead the development and refinement of HR strategies & policies.
• Lead Workforce planning & seamlessly integrate new systems and processes.
• Serve as a trusted HR consultant, delivering tailored support & guidance across the organization.

Company industry:
Business Support Services
Job role:
Human Resources and Recruitment

Manager - HR & Admin

January 2023 - June 2023

Trinity Lubes & Greases FZE

Ajman, United Arab Emirates

January 2023 - June 2023

• Spearheaded full-cycle recruitment from entry to senior-level.
• Developed and enforced HR policies, manuals, and procedures in strict adherence to UAE labor laws, Freezone mandates, and corporate strategy.
• Implemented HR Scorecard metrics to monitor task efficiency and drive process-driven execution within HR operations.
• Crafted job descriptions and KPIs, facilitating a robust Performance Management System, and provided training to Line Managers and HODs.
• Managed the entire offboarding process, ensuring a smooth transition for exiting employees.
• Directed comprehensive benefits programs, managed Payroll, Leave Administration ensuring compliance with UAE labor laws and company policies, including bonus, salary increments, and gratuity schemes.
• Maintained legal compliance across all operations, upholding local, federal, and Freezone regulations, and setting organizational standards.
• Ensured adherence to ISO 9001 quality management standards

Company industry:
Manufacturing
Job role:
Human Resources and Recruitment

Senior HR Manager (Project based)

October 2022 - December 2022

KBC HR Consultancies

Dubai, United Arab Emirates

October 2022 - December 2022

• Managed HR management on a project basis for top-tier clients including Wipro, Tech Mahindra, Axiom Telecom, Abu Dhabi Ports Group, Smartworld, etc offering expert HR advisory
• Crafted comprehensive HR policies, manuals, and employee handbooks, KPIs enhancing organizational structure, task efficiency, enforcing process driven implementation and adherence & ensure full compliance with UAE Labour Law and alignment with corporate strategy.
• Developed HR metrics to drive efficiency and ensure alignment with strategic goals across all regions.
• Designed competitive employee benefit plans, (medical & life insurance) optimizing staff welfare.
• Designed and standardized onboarding and offboarding procedures, complete with related templates, to ensure smooth transitions.
• Formulated efficient payroll processes to ensure accurate and timely compensation

Company industry:
IT Services
Job role:
Human Resources and Recruitment

HR Manager - Regional

October 2015 - October 2020

CMA CGM Group

Dubai, United Arab Emirates

October 2015 - October 2020

Worked as Head of the Dept. at a Managerial role in HR with CMA CGM Group, headquartered in Marseille, France. The functions include Human Resources Management & Development for the region in the cluster.
Entity with USD 30.3 Billion as revenue, 110, 000+ employees in over 160 countries with 755 offices worldwide.

• Strategically crafted and maintained HR policy manuals aligned with UAE Labour Law and corporate objectives, ensuring comprehensive compliance and effective implementation.
• Delivered expert guidance to management on policy enforcement to mitigate legal risks and maintain workplace integrity.
• Prepare job descriptions and KPIs, aligning roles with organizational goals.
• Analyze HR metrics to evaluate program effectiveness and adapt to dynamic workforce needs.
• Oversee regional performance appraisals, coaching leaders on talent retention and performance gap identification.
• Formulated succession planning and career advancement frameworks to nurture and retain top talent.
• Administered comprehensive benefits programs, including health and life insurance plans, optimizing employee welfare.
• Enhanced HR operational efficiency through streamlined onboarding processes and employee training initiatives.
• Established robust recruitment and offboarding protocols, ensuring seamless workforce transitions.
• Implemented stringent HR compliance and auditing systems to uphold legal and ethical standards.
• Advocated for positive employee relations, promoting a culture of high morale and motivation.
• Partnered with executive leadership to provide strategic insights on benefits, corrective actions, and overarching HR analytics.

Company industry:
Shipping
Job role:
Human Resources and Recruitment

HR Manager

November 2014 - October 2015

Anchor Allied Factory

Sharjah, United Arab Emirates

November 2014 - October 2015

Worked at a Managerial role in HR with Anchor allied factory, a leading manufacturer in this region. The functions include Human Resources Management & Development

Responsibilities:
• Spearheaded full-cycle recruitment, from entry to mid-level positions, aligning with manpower strategies for manufacturing and corporate offices. • Designed and delivered engaging orientation programs to acclimate new hires with job expectations, company culture, and organizational protocols.
• Conducted insightful exit interviews to uncover underlying reasons for attrition, enhance employee retention and reduce turnover costs.
• Developed and implemented robust HR policies and procedures, standardizing HR practices across the organization through clear guidelines and templates.

Company industry:
Manufacturing
Job role:
Management

Manager - HR & Quality

May 2011 - October 2014

Operon Middle East Facilities Management

Dubai, United Arab Emirates

May 2011 - October 2014

Worked as “Head of Quality (ISO) & HR” in a Facilities Management organization based in Dubai Health Care City from May 2011 onwards.
About the company: Head quartered in Malaysia, medium enterprise with a manpower strength of over 300+ employees and an annual turnover of $ 300 million, provides clients with comprehensive range of services from design, construction and project management through to the final delivery of a broad range of world class, benchmarked standards of facilities management, with a core team of experts in architecture, engineering, management and information technology, the organization provides all necessary resources to envision, implement and maintain assets to the highest standards.

Responsibilities:
The functions include Design, Development & Implementation of Quality Management System, to enhance the business process excellence in terms of increasing the operational efficiency and to handle HR Management System effectively.


HR & Quality Management System: ISO 9001:2008

• Managed recruitment process from the entry level to middle management level.
• Familiarize the new starter with their job requirements & information about the company and its procedures such as Company history, culture, structure, health & safety, Local amenities etc.
• Involved in Exit Interviews as to determine & focus on reasons identified with appropriate reports.
• Design & Develop HRIS Analysis data to get performance score card metrics.
• Prepare & design HR Policy & Procedures (Manual).

Corporate Quality Management System (ISO 9001:2008):

• Manage, supervise and monitor all ‘Quality’ issues throughout the entire HR Management & Development Life Cycle and Corporate level.
• Facilitate the organization to develop and approve work procedures and the concerned templates and forms for the various operations within the organizations & identify the processes needed for the QMS and their application throughout the organization, by conducting process interviews and evaluations.
• Conduct Planned Internal audits on a periodical basis & responsible for the internal audit control function and to provide direction for achievement of the internal plan and overall company internal audit controls and present recommendations to Management, audit committee and Board of Directors on a periodical basis.
• Manage & monitor the scorecard & appropriate corrective actions initiated. ISO 9001:2008 (Training, Documentation, Implementation, Certification & Recertification, transition).

Company industry:
Facilities & Property Management
Job role:
Management

Senior HR Generalist - Team Lead

April 2005 - May 2011

ETA STAR Group

Dubai, United Arab Emirates

April 2005 - May 2011

Worked in ETA STAR group, in Human Resources Development division from April 2005 onwards. The functions include Human Resources Management & Development & Quality Management systems.

The company with a turnover of over 6.5 Billion US$ having 70, 000+ employees with involvement in a number of verticals including civil construction, electro-mechanical, elevator engineering, facilities management services, trading, shipping & logistics, real estate, education, hospitality, etc.

Responsibilities:

• Recruitment - Internal & External, mass level in the areas of HR, Personnel & Admin, Quality Management Systems & SAP HR etc.
• Administered HR metrics & analytics to track performance indicators such Cost to hire, Time to hire etc.
• Managed end to end Performance Management process.
• Designed & Developed HRIS Analysis data to extract and interpret performance score card metrics effectively.
• Led the Planning, execution, and closing of the internal ISO Quality audits, ensuring compliance and continuous improvement.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Senior Executive - HR

January 2001 - March 2005

McKinsey & Company

Chennai, India

January 2001 - March 2005

• Assist on talent acquisition processes, including coordination of manpower requisitions, candidate sourcing via job portals, meticulous screening, interview orchestration, and issuance of offer letters to successful applicants.
• Expertly maintained and updated the employee database, ensuring accurate administration of bonus and gratuity preparations.
• Calculated leave encashment and administered medical benefits in compliance with organizational policies.
• Played a pivotal role in performance management, conducting Performance Appraisals, facilitating Employee Opinion Surveys, and executing exit interviews to inform retention strategies.
• Managed the full and final settlement process for departing employees, guaranteeing a smooth transition and maintaining professional relationships.

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

Education

Annamalai University

June 2003

June 2003

Master's degree, Human Resources

India

Masters in Human Resources Management (MHRM)

Skills

Quality Management Systems QMS
Expert
Quality Management Systems QMS
Expert
Employee Relations
Expert
Employee Relations
Expert
HR Policies
Expert
HR Policies
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
HR Management
Expert
HR Management
Expert
Business Process Excellence
Expert
Business Process Excellence
Expert
Employee Relations
Expert
Employee Relations
Expert
HR Management & Administration
Expert
HR Management & Administration
Expert
SAP HR
Intermediate
SAP HR
Intermediate
Payroll Management
Expert
Payroll Management
Expert
Training & Development
Expert
Training & Development
Expert
Performance Management
Expert
Performance Management
Expert
HR Policies & Procedures
Expert
HR Policies & Procedures
Expert
Benefits Administration
Expert
Benefits Administration
Expert
Employee Opinion Surveys
Expert
Employee Opinion Surveys
Expert
MS Office Suite
Intermediate
MS Office Suite
Intermediate
Quality Management System -Documentation & audits
Expert
Quality Management System -Documentation & audits
Expert
Visa & Government Relations
Expert
Visa & Government Relations
Expert
SAP Successfactors (C&Me)
Intermediate
SAP Successfactors (C&Me)
Intermediate
Onboarding & Offboarding
Expert
Onboarding & Offboarding
Expert

Languages

English
Expert
Hindi
Expert
Urdu
Expert
Tamil
Expert

Training and Certifications

Certifications
Business English Communication (BEC)
Jan 2001
ISO 9001:2000
Jan 2009

Training
SAP Successfactors (C&Me)
Consultants
SAP HR - End User
L&T
Time Management
Dubai Institute of Business Management
Personal & Professional Excellence
Dubai Institute of Business Management
Interpersonal Relationship
Dubai Institute of Business Management
Strategic Human Resources Management
Dubai Institute of Business Management
Performance Management Systems
Dubai Institute of Business Management
Emotional Intelligence
IIM - Calcutta