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• Entrusted with the overall accountability of monitoring the P&L for the book and remittance collaboration with International Correspondent Banks and Strategic money transfer companies globally.
• Demonstrating hands on expertise in efficiently steering product
management activities including creating, implementation, and customize
direct remit proposition.
• Devising and presenting robust new business development strategies to the
senior management thus ensuring effective decision making
• Working in coordination with the audit team, modifying necessary
regulatory changes and ensuring transparency in product execution
• Establishing and strengthening effective banking relationships globally
including ACU tie ups in countries like Bangladesh.
• Essayed a vital role in managing CMS and trade tie ups with International
Correspondent Banks

➢ Establishing and maintaining effective relationships with new and existing
customers with turnover upto USD 175 Mn, establishing their needs and advising on the suitability of products and services.
➢ Responsible for end to end deal execution from Business Development, Lead Generation, Deal Structuring, Deal Execution, Disbursals and ongoing Client Management to achieve the revenue and asset targets for the year
➢ Focus on offering financial solutions to corporates such as working capital, cash management, treasury and trade financing requirements.
➢ Increasing wallet share of the existing and new products offered to the customer by the bank.

➢ Relationship Management of Corporate Banking Clientele with turnover size
upto USD 30 Mn & focusing only on the Import, Export & Trade segment in Pune.
➢ Liaising with the Treasury & trade operations team on a daily basis for rate booking & execution of Import & export related deals (Forwards).
➢ Deepening of relationships acquired by the sales team (8 Sales Managers & 1 Area Sales Manager) by regular customer visits, Cross sell & improved
customer service

➢ Acquisition and managing the entire sales cycle (right from lead generation,
sending quotations to closing of the deal) for International Trade Account and
generation of revenue and trade volume through it.
➢ Keeping abreast of competition, competitive issue and products

Reviewed and monitored consistent quality checks and weekly reports of Technical Support Associates and provided valuable feedback and relevant training programs.
Analysed of CSAT raw data and RDR analysis for the site.

A support professional representative for a leading ISP and software solutions providers in the USA. Solved customer issues via emails and telephonic conversations.

Coached new joiners with the required process and technical knowledge.