Process Leader
Sterling Talent Solutions
Total years of experience :3 years, 4 Months
Handling and supervising a team of 30 background verification specialists. Provide coaching and training. Improvising process and quality calibrations.
Evaluating performance and assigning tasks.
Reviewing appraisals. Conducting meetings.
Getting references for applicants applying jobs at different organizations and banks. Verifying authenticity of claims provided by the candidates for their education and employment checks.
Conducting interviews with the referee over the phone effectively.
Confirming candidate’s claims and asking performance and eligibility questions.
Taking a correct decision to clear/ not clear the reference, employment and education check based on the interview and verification.
Studied business management.