Arshad Arshad

New Horizon • Resident Engineer • (7 March to 18 April) • Install and configure MS Outlook with Exchange • Install and configure Lync client • Migrate NSF to PST using Systools • Troubleshoot basic windows and hardware issues that they face during migration and installation activity. Hong Leong Yamaha Company (Malaysia) • Motor Bike Assembling (Three Month 2011) Rupali Polyester Limited (Lahore) (Hardware Technician) (2008 to 2010) • Troubleshooting and maintenance of all Hardware infrastructure and complete Data center operations • Excellent communication skills and is hands-on high complex technical solutions provider • Hardware and Software Troubleshooting. • Setup and test desktop computer and printers • Install, configure and troubleshoot local printers, Network printers, • Switches and other network devices., • Repairing and installation all kinds of Printers and scanners • Dot Matrix and Laser Printers • Repairing LCD Monitors • Repairing Laptop • Install Operating System software (Windows 7,8, XP) • Install and test application software (Office 2013) • PCs and printers are communicating on the LAN environment • Resolving Network issues with LAN connectivity, structured cabling with RJ45 Cable termination, • Computer Assembling, • Manage printers and scanner and troubleshoot end user issues. • Managing the IT helpdesk portal as a way for users to inform the IT Department Of any issues. • Troubleshoot Hardware Problems, Computer Upgrades, Networking setup/Diagnoses, • Installing and configuring appropriate hardware and software as required • Upgrade PCs/Desktops from current version of operating systems to future versions of Operating system platforms Mobile Repairing and Mobile Software Flashing (2006-2008) Syndicate Information Technologies (Karachi) • Support Assistant (2000 – 2005) • Outdoor duty for PC maintenance, • Hardware Diagnose and Troubleshooting, • Computer Assembling, Software Installation, • Printer Repairing, Networking • Repair VGA cables, Serial cables. Networking Straight and Cross cable configure • DELL, IBM, COMPAQ & SAMSUNG Systems • HP Printers

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