Senior sale associate
Mall of Emirates
Total years of experience :7 years, 9 Months
Currently working with RIVOLI Group Mall of Emirates from June 2010 till date
Rivoli Prestige is a luxury watch boutique and purveyor of fine quality communication instruments for discerning customers. The Rivoli Prestige concept offers an expansive portfolio of branded designer watches in Dubai, Abu Dhabi, Doha, Manama and Oman.
The exquisite collection features some of the world's most sought-after designer brands including, Breguet, Blancpain, Glashutte Original, Jaquet Droz, Omega, Zenith, Tissort, IWC, RADO as well as luxury communication instrument brands such as Vertu and TAG Heuer to name a few.
• Worked as a Senior Sales Associate responsible for achieving individual targets.
• Developing new Customers database.
• Planning and forecasting sales for the Store.
• Getting trained about products, and customer service.
• Grasping knowledge about different selling skills.
• Working with Honesty and good team work.
• Giving strong suggestions and converting Customers for sales
• Always achieving sales targets with good knowledge of products and service
• Responsible for ensuring a consistently high standard of presentation in the store and making sure that
all available space in the store is effectively utilized. Focused on maximizing the customers shopping experience.
KIMAYA Juhu, Mumbai June 2009 to May 2010
As a true blue Indian luxury brand, Kimaya is India's largest fashion house with a great sense of the luxury market in the Sub Continent and the Middle-East. The inherent strong brand equity hinges on excellent couture and prêt imaging developed over a period of time, supported by great merchandising and operational expertise and customer relationship management.
A pioneer in the Indian fashion industry, Kimaya delivers uber-luxurious fashion experience, with its choicest of labels and designs and today boasts of a strong designer label collection of Manish Malohotra, Pam Mehta, Rohit Bal, Rocky S, Sunit Verma, Shantanu & Nikhil, Suriliy, Goel & many more.
Boutique Manager:
• Helping for a business and recreational wardrobe for celebrities and other clients.
• Have a look at the various fashion trends in terms of colors, designs and shapes.
• In touch with retail stores, fashion shows and other such external places to be in the know about the latest happenings in the world of fashion
• Have a very good database of around 3000 customers.
• Planned fashion shows, events, exhibitions & developed business alliance to attract new customers.
• working with others in the design team, such as buyers and forecasters, to develop products to meet a brief;
• negotiating with customers and suppliers;
• Managing marketing, finances and other business activities, if working on a self-employed basis.
• Developing new Customers database.
United Colors of Benetton Phoenix, Mumbai From Nov 2006 To May 2009
Senior Fashion Consultant
• In charge of handling Petty Cash of the store
• Taking responsibility of opening and closing the store.
• Building good customer profiles of database.
• Improving customer service levels by: imparting knowledge & motivating and training new staffs.
• Taking care of daily Key result areas like:
• To achieve individual and store targets giving good customer service.
• Replenishments of the merchandise from stocks and warehouse to minims the loss of sale.
• Feedbacks to manager & merchandisers about the good movers and slow movers so the inventory levels will be maintained at all times.
• Reports like submissions & maintenance of records