Support Lead
Amplex Emirates
Total years of experience :19 years, 8 Months
• Backup support for water and sewerage project.
• Operations and maintenance of instruments like I-Trans H2S Gas detectors, Endress & Hauser Prosonic Level Meters, Endress & Hauser hydrostatic Level Meters, IESCO Flow Meters, SC::AN Spectrometer, industrial P.C (IPC), Thermostatic cooler, power supplies.
• Commissioning of MOXA RTU for water modeling and waste water project.
• Commissioning of Siemens RTU. for water modeling Project.
• Panels Wiring Designs.
• Preparation of procedural documentation for trouble shooting and preventive maintenance.
• Follow-up with different venders for alternative solutions.
• Testing and commissioning of AMR for water and energy meters.
• Testing and commissioning of wireless Cronis Modules for water meters.
• On site Trouble shooting.
• Managing the Customer Support Teams.
• Cut-over of existing sites and rerouting on UMUX for effective network management.
• Coordination with NSS, VAS and customer support team for resolving customer related issues.
• Huawei BTS configuration (Out door, Indoor & E-cells) in OMC.
• GPRS and Edge Configuration at PCU.
• Trouble shooting of site at OMC and on site.
• On line and off line ATP of Huawei BSC (BSC 6000 V9R8).
• Stats through Word Report.
• Drive Test Support from OMC.
• Managing Teams for the Clients on the utilization of available resources with minimum cost to provide reliable services.
• Testing, Commissioning and Repairing of PABX, SDH and SARA - L, Cards and System.
• Soft ware installation and Custom configurations of System according to Customer’s Requirement for PABX, SDH, SARA - L and SARA - L XD.
• Testing and Repairing of Desktop and Laptops Manufactured by Siemens.
• Complete Backup support for Flood Monitoring System installed by Japan Radio Corporation for Government of Pakistan.
• Backup Support for LAN networks Installed by Siemens for Different Clients like PTCL Etisalat, Government of Pakistan.
• Prepared computer-generated reports and analyzed the data.