Artemio Guzman, Bar Manager

Artemio Guzman

Bar Manager

Smoothie House

البلد
الكويت
التعليم
دبلوم, Business And Maritime Education
الخبرات
18 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 0 أشهر

Bar Manager في Smoothie House
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ مارس 2023

-Overseeing daily operations to ensure efficiency and customer satisfaction.
-Managing the business aspects of the bar, including monitoring item expiries, negotiating supplier contracts, taking inventory, reordering supplies, managing budgets, and setting goals.
-Maintaining current licenses and updating vendor contracts as necessary.
-Creating and implementing bar marketing strategies to attract customers.
-Creating effective schedules and resolving conflicts to ensure that the bar is well staffed during peak hours.
-Recruiting, training, and supervising bar staff to ensure top-notch service to customers.
-Planning and taking part in promotional events to drive business growth.
-Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues.

BAR MANAGER في Smoothie House
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ مارس 2023

o Recruiting, training, and supervising bar staff to ensure top-notch service to customers. o Ensuring compliance with licensing, hygiene, and health and safety regulations. o Creating and implementing bar marketing strategies to attract customers. o Organizing and promoting special events and parties at the bar to enhance customer engagement. o Overseeing the preparation and presentation of beverages to meet set standards. o Resolving customer complaints promptly to maintain high levels of customer satisfaction. o Managing the business aspects of the bar, including monitoring item expiries, negotiating supplier contracts, taking inventory, reordering supplies, managing budgets, and setting goals. o Creating effective schedules and resolving conflicts to ensure that the bar is well staffed during peak hours. o Setting and enforcing quality and safety controls to maintain a safe and enjoyable workplace. o Maintaining current licenses and updating vendor contracts as necessary. o Planning and taking part in promotional events to drive business growth. o Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues.

SUPERVISOR في Local Beet Restaurant
  • الكويت - الكويت
  • مارس 2018 إلى مارس 2023

o Implementing Fundamental Guidelines for Excellence in Food and Beverage Services. o Overseeing daily restaurant operations to ensure efficiency and customer satisfaction. o Overseeing and educating the team on company policies, health and safety protocols, operation of the POS System, ongoing and upcoming promotional activities, and strategies for upselling to achieve the daily sales targets of the store. o Engaging with customers to gauge satisfaction and gather feedback for improvements. o Scheduling staff shifts and managing labor costs by adjusting staff during peak and off-peak hours.

BARISTA/WAITER في Crumbs Restaurant
  • الكويت - الجهرة
  • نوفمبر 2016 إلى فبراير 2018

o Knowledgeable in General principles in Food and Beverages. o Adept at all aspects of providing the customer with a dining experience that ensures quality and satisfaction, fostering a desire for their return. o Preparing mise and place for the next shift. o Knowledgeable in handling cash and credit payments. o Guide customers on ordering the latest menus to enhance their dining experience and strategically upsell, contributing to the achievement of our sales targets.

-Bartender/Waiter في Various Company in the Philippines
  • الفلبين - Manila
  • يونيو 2007 إلى أكتوبر 2016

الخلفية التعليمية

دبلوم, Business And Maritime Education
  • في Philippine Maritime Institute
  • مارس 2008

Working Student

Specialties & Skills

OPERATIONS
SCHEDULING
UPSELLING
HYGIENE
MARKETING STRATEGIES
PLANNING
VENDOR CONTRACTS
CREATIVITY

الهوايات

  • Inovating Mocktails and Cocktails