Senior Engineer
Xerox Technology Services India LLP
Total years of experience :11 years, 4 Months
Initiate all new projects and Azure migration requests as the transition team's lead. Migrates onprem solutions to cloudbased offerings with lift and shift. Supports platforms to ensure a secured systems environment by researching security best practices and implementing remediation(CrowdStrike). Experience with Virtualization and various cloud computing platforms like Azure and VMware. Managing and troubleshooting Production, Development and Engineering environments with 3000+ servers. Maintaining vCenter, Horizon VDI 7, vRealize Automation Environments. Remediating Esxi host upgrades and patches using VMware Update. Playing a key role in deploy, patch windows machines, and manage web application hosted in IIS and Azure App Service. Generating, Installing, and renewing SSL certificates for web applications hosted in IIS. Troubleshooting Physical servers in CISCO UCS environment. Coordinating with crossfunctional teams for resolving problem tickets and analysing the systems workflow, troubleshooting issues & system upgrades. Coordinating with Vendor / Business users for patches testing and implementation. Interfacing with Business Managers/clients for gathering business needs, conducting system analysis and finalizing technical / functional specifications. Contributing to the development of strategic plan and business plans of the applications architecture diagrams including testing, troubleshooting & debugging of the software. Ensuring strict adherence to set SLAs for all support processes; tracking metrics to measure the effectiveness of the support processes. Managed and supported enterprise storage infrastructure consisting of multiple INFINIDAT IBOX.