ARUN PAPPACHAN, Sr Associate

ARUN PAPPACHAN

Sr Associate

Transware Enterprises

Location
India - Kerala
Education
Master's degree, Human Resource Management
Experience
9 years, 10 Months

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Work Experience

Total years of experience :9 years, 10 Months

Sr Associate at Transware Enterprises
  • India - Kerala
  • My current job since October 2017

• Ensuring that all customers receive excellent service through direct salesmanship.
• Responding promptly to customer enquires in person via telephone and email.
• Processing invoices inputting orders and following up with customers.
• Maintain up-to date knowledge of all products, pricing and local competition.
• Created ongoing customer need analysis raise by 35%.

Sales Executive at I Process Services Pvt. Ltd (ICICI BANK)
  • India
  • June 2015 to July 2017

Direct sales

Credit Executive at i Infotech Limited (ICICI BANK)
  • India
  • June 2014 to July 2015

Education

Master's degree, Human Resource Management
  • at Bharathiar University
  • January 2018

Bachelor's degree, ENGLISH
  • at Shobith University
  • January 2014

High school or equivalent, ENGLISH
  • at Kerala State Board G
  • January 2009

High school or equivalent, ENGLISH
  • at Kerala State Board G
  • January 2009

Specialties & Skills

Data Entry
Administration
Customer Support
MS Office tools
BUSINESS PROCESS
CONSULTING
CUSTOMER RELATIONS
CUSTOMER SERVICE
FINANCIAL
INFORMATION TECHNOLOGY
MICROSOFT OFFICE
PAYROLL PROCESSING
PERFORMANCE MANAGEMENT

Languages

English
Expert
Hindi
Expert

Training and Certifications

Hardware and networking (Training)
Training Institute:
NIST
Date Attended:
June 2013
Duration:
4 hours

Hobbies

  • Traveling
    Traveled whole destinations in kerala