Crew Planning
Indigo
Total years of experience :16 years, 4 Months
• Planning of pre-assignments and giving planning closure to crew planning team. Analysis of crew non-availability trends, leave utilisation monitoring, training assignments, standby utilisation for duty, layovers.
• Liaison between day-to-day operations, HR, systems team, training, and scheduling teams to ensure optimum availability of crew.
• Develop documentation to support efficient operations, prepare productivity reports and monitor trends.
• Leave planning, payroll inputs and, training planning for around 6000 crew members. System updates in Crew Management System. Addressing crew grievances related to leave, duty offs, duty bids.
• Analysis of crew non-availability trends based on set of criteria, leave utilisation monitoring, standby utilisation for duty, layovers.
• Tracking customer satisfaction trends pertaining to Inflight services through Net Promoter Score (NPS) Surveys.
• Co-ordinated development of management information dashboard for tracking key performance indicators. Carried out prototype development using PowerBI, carried out UAT and regression testing..
• Consulting works for businesses/ government organizations in the civil aviation sector. Analysed customer’s business requirement through comprehensive secondary and primary research.
• Worked on business cases to develop new air route for airline companies, tourism boards and airport. Examined historic traffic demand between routes utilising AirportIS database and historic capacity utilisation trends utilising OAG database. Identified behind traffic, beyond traffic, and effect codeshare agreements on traffic flows. Assessed effect of trade relations, bilateral agreements, tourism/ VFR trends, and demographic profiles on traffic flows.
• Traffic projections and stimulation factors based on traffic stimulation achieved in comparable markets, historic growth rates, measurement of connectivity and carriage potential from incoming feeds.
• Worked on a project supporting bid submission for ground handling contract. Examined current and future demand at Indian airports, capacity growth trends, competitive landscape, and international practices to estimate future revenue potential for ground handling services. Assessment of the request for proposals, impact of regulatory policies on competitive landscape, and the dynamics of relationship with stakeholders like airport operators and airlines.
• Worked on the government project to benchmark best practices followed by aviation regulators globally. Identified gaps in workforce capability, possibilities for collaboration with industry stakeholders, and alternate funding options.
• Casual factor analysis of aircraft accidents and incidents that occurred during last ten years.
• Consulting work supporting investments in airport infrastructure. Assessment of historic trends in aeronautical and non-aeronautical revenue stream at Indian airports, analysis of the Airports Economic Regulatory Authority of India (AERA) documents for historic revenue sources, assessment of economic scenario in the catchment area. Assessment of economic scenario of the airport catchment area. Used Nielsen and CMIE databases.
• Design of survey to identify traffic potential and desirability factor for tourism destination.
• Participation in industry conferences, workshops and engagement with industry stakeholders.
• Managing and training a team of analysts to perform data capture, and analysis. Managing the client requirements and expectations on different aspects of project and working on the quality enhancement.
• Aircraft market analysis and forecasting for the proprietary market intelligence tool - “Janes Market Forecasts”. Assessment of aircraft fleet composition, system capabilities, system supplier details, service life, utilisation rate, stated requirements, upgrade options, unit price, strategies and budgets.
• Identified market opportunities and generated ten-year forecasts for aerospace markets based on bottom-up program-by-program analysis.
• Undertook primary and secondary research on aircraft market and industry. Analysis of technology and market trends in avionic industry. Responsible for the product - “Jane’s Flight Avionics” which provides technical and program profiles of avionic equipment. Creation of executive reports on trends in the global avionic industry and technology.
• Assessment of unmanned aerial vehicle market, technology and trends.
• Contributed towards consultancy projects for aerospace companies.
• Participation in defence exhibitions and engagement with industry stakeholders.
Maintenance Management
• Responsible for management of aircraft operating units and MRO facilities. Coordination of daily activities, manpower, documentation, quality and training activities.
• Ensured training and certification of personnel employed on aircraft works.
• Planned audit program and carried out internal quality assurance audits. Preparation of audit reports and follow-up to ensure that non-conformities are addressed satisfactorily.
• Preparation of work package for major inspections at HAL, lead aircraft acceptance and handling over teams.
• Managed Aircraft Maintenance Control Organisation for aircraft documentation and planning.
• Ensured compliance with APs, SBs, SI, and Local Tech Instructions in the organisation.
• Planning for spares and periodic review based on consumption pattern and criticality.
• Validation of aviation stores before placing them in the repair loop and dispatch to appropriate repair agencies.
Procurement
• Preparation of annual plan for procurement of products and services in consultation with stakeholders.
• Preparation of documents such as Request for Proposals (RFPs), task orders, contract amendments, and purchase orders.
• Ensured timely utilisation of allotted budget as per annual procurement plan.
• Developed and managed a pool of vendors adhering to delivery, quality and cost targets.
• Managed annual maintenance contracts for test facilities and machineries.
• Followed up contract implementation to ensure that suppliers adhere to terms of agreement.