Lead
Cognizant Technology Solutions
Total years of experience :18 years, 2 Months
Cognizant Technology Solutionsis an American multinational corporation that provides custom information technology, consulting and business process outsourcing services. It is headquartered in Teaneck, New Jersey, United States
Cognizant Academy —
AM - Learning Implementation, Impact Measurementand Reporting 2014 onwards
AM - Consulting and Solution Design, Cognizant Career Architecture 2013
• Leading a team that takes care of learning application, business impact reporting, and learning analytics
• Evaluating training effectiveness through learner experience, skill development and hard or soft dollar savings, and reporting training success to business
• Responsible for efficiency of Implementation team, manage efficiency and effectiveness through Project Management and Lean methods
• Prepare dashboards for Leadership, and lead the review presentations on training performance with clients and internal stakeholders
Behavioral &Soft Skills)
The job included conducting Behavioral and soft skills trainingfor all LOBs of a technical support project, extending to clients of varied geographical locations like US, UK & Canada. Also worked in close co-ordination with the New-Hire training functions to improve the training process and provide better throughput to the floor and improved performance
Customer Support Executive for a Financial Services account
pursuing; distance education
Major in English