Strategic Sales Specialist
Cross Freight Ltd
Total years of experience :17 years, 9 Months
1. Sales Activities
i. Prepare Weekly Sales Plan & Sales visit Reports.
ii. Daily customer visits to build relationship in order to generate business.
iii. Provide Import rate quotes & schedules to customer.
iv. Work effectively & closely to achieve sales budget.
v. Maintain relationship with customer for long term business retention.
vi. Communicate with CRM team to gather sales lead.
vii. Send sales lead to overseas agents for business development.
viii. Proper maintenance of customer & supplier contacts.
ix. Follow sales strategies provided by HOD Sales.
2. Customer Support Activities
i. Liaise with overseas agents, local Shipping Lines to get competitive Import rates and file them.
ii. Prepare Freight Memos and assist Customer Services team to Issue Freight Invoices.
iii. Communicate with Overseas Agents & shippers to arrange timely issuance of Shipping Order, Delivery Order & Customs clearance.
iv. Liaising with third parties to transport cargo by land, air or sea according to customer needs.
v. Coordinate multi point loading and monitor shipment movement.
vi. Finding out the most appropriate route for a shipment through research.
vii. Assisting customer in the event of any claim.
viii. Preparing MIS reports as desired by management.
ix. Tracking import shipments to gather real-time shipment status.
x. Dealing with special kind of shipments like foodstuff, medical supplies, thermal products, DGR/IMCAO goods and other fragile items.
3. Finance & Accounts Receivable/Payable Activities
i. Create Credit approval for each & every consignment.
ii. Follow up with finance team to arrange overseas agent’s payments.
iii. Ensure sending freight invoicing to Clients & collect payments as per schedule.
iv. Chase customer to gather the long outstanding payments.
Responsibilities:
As Sales is concerned, I have to look after all the issues of Sales, Operation & Documentation as well.
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines.
• Negotiating contracts, transportation and handling costs with Clients as well as Agents.
• Handle operations issue of all transportation i.e. Sea, Air, Land.Trouble Shoot all issues of Loading, Transshipment and Final Deliveries.
• Organize Land Transportation for inbound and outbound. LCL/FCL shipments, coordinate multi point loading and monitor the movements
• Liaise with Shipping Agencies / Carriers / Lines for competitive rates and services .
• Coordination with messengers for documents delivery and collection
• Communicate / correspond with International Agents and Consignees/Suppliers Send pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery orders, clearance and Delivery of Shipments.
• Prepare Quotations / Checking Debit Note/Credit Note and arrange to Issue Invoices
• Customers support and follow up for smooth shipping operations
• Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination.
• Proper maintenance of contacts, customs code, HS CODE and other data of customers and other parties
• Co-ordination and support to Accounts personnel in their activities.
• Support in preparation of MIS reports as needed by management.
• Training and Orientation for New Comers on Freight Forwarding Sales, Operations and Documentation.
Documentations:
• Knowledge of International Export/Import Trade Documentation requirements INCO TERMS, L/C Documentation
• Familiar with Online / Manual Bill of Lading Documentation. Proficient in House, Master, and Switch B/L documentation,
• Maintain Proper Records for Documentation file them in an organized way
Major Responsibilities:
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines.
• Negotiating contracts, transportation and handling costs with Clients as well as Agents.
• Liaising with third parties to move goods (by road, air or sea in local or international) in accordance with customer requirements for their logistics support..
• Researching and planning the most appropriate route for supply chain/logistics solutions.
• Arranging insurance and assisting the client in the event of a claim.
• Arranging payment of freight and other logistic charges, or collection of payment on behalf of the client.
• Arranging appropriate packing, delivery and warehousing of goods at their final destination.
• Utilizing e-commerce, internet technology and satellite systems to enable real-time tracking and tracing of goods.
• Monitoring LCLs and FCLs transport activities.
• Dealing with special arrangements for transporting delicate cargoes, such as livestock, food, medical supplies and other fragile goods.
• Acting as broker in customs negotiations (if needed) worldwide to guide the freight efficiently through complex procedures.
Major Responsibilities:
➢ Have to work as an individual for marketing and business development in corporate bodies and various individuals.
➢ Maintain communication and supply chain for corporate client including invoicing, credit realization & order generation.
➢ Generate daily/ monthly/ half-yearly/ yearly reports on market progress, credit realization and individual customer's performance.
➢ Generate Sales forecasting etc.
Major Responsibilities:
➢ Attending different types of walk-in customers in POS.
➢ Introducing them with various types of world famous brand wrist-watches and pens.
➢ Have to work as a team member for achieving sales target.
➢ Maintain Daily Sales Register, Cumulative Sales Register, Stock Register.
➢ Generate daily/ monthly/ half-yearly/ yearly reports of sales.
➢ Generate Sales forecasting.
➢ Receive products for after sales services and processing.
In my M.Sc final exam I obtained 2nd class 4th position in order of Merit. Earlier which was treated as UPPER 2nd Class.
-I have completed my Bachelor of Sciences Degree with Honors in Geography. (Graduate: B.Sc Honors' in Geography)
Major Area of studies- Bengali, English, Philosophy, Geography, Agri-study & Book keeping.
Major Area of studies- Bengali, English, General Math, General Science, Geography, Agri-study , Book keeping & Religious Study.
