arwa kamal, Supervisor of Life & Medical

arwa kamal

Supervisor of Life & Medical

Lonsdale & Associates Insurance & reinsurance Brokers

Location
Saudi Arabia - Jeddah
Education
Master's degree, Master in Clinical nutrition and Health
Experience
7 years, 1 Months

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Work Experience

Total years of experience :7 years, 1 Months

Supervisor of Life & Medical at Lonsdale & Associates Insurance & reinsurance Brokers
  • Saudi Arabia
  • January 2017 to January 2024

Major Duties & Responsibilities:
• Responsible for all customer activities after signing on (Card collection, claims, complaints ..etc)
• Data Uploading of customer information on provider portals or applications.
• Following up on day to day requests(Addition, Deletion, Replacement, Amendment, Claims, CCHI).
• Receive, submit and follow-up on claims on customer behalf.
• Receive and submit debit/credit notes and checks.
• Filling claim copies with results and copies of received cards for each client.

Education

Master's degree, Master in Clinical nutrition and Health
  • at Glasgow Caledonian University
  • January 2012

Specialties & Skills

REINSURANCE
CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER SERVICE
EATING HABITS
COMMUNICATIONS
CONTRACT MANAGEMENT
DECISION MAKING
EMPLOYEE MOTIVATION
HAZARD ANALYSIS
HYGIENE

Languages

English
Expert

Training and Certifications

IFCE (Certificate)
Date Attended:
March 2022