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Arwa Alkharisi, General System Analyst

Arwa Alkharisi

General System Analyst

Dar Al-Akeeli Co.

Location
Saudi Arabia
Education
Bachelor's degree, Bachelor's Degree in Computer Information Systems
Experience
2 years, 5 Months

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Work Experience

Total years of experience :2 years, 5 Months

General System Analyst at Dar Al-Akeeli Co.
  • Saudi Arabia - Jeddah
  • My current job since September 2022

• Controller system, add information in the Aramco system to arrange appointments and respond to emails.
• Inspection for all the units under the department and ensure that work is progressing properly.
• Attending maintenance meetings and ensure problem tickets are opened, resolved and closed.
• Happiness Index (Distributing questionnaires to all units and obtaining customer opinions on the department provided).
• Create the necessary dashboard by using Power BI .

Coordinator at Almajal Service Master
  • Saudi Arabia - Yanbu
  • January 2022 to September 2022

• Add invoices for company (Sabic affiliates) by Excel, make file to calculate the cost for the company and print the papers at the end.
• Call agent (customer service).

Education

Bachelor's degree, Bachelor's Degree in Computer Information Systems
  • at Taibah University
  • January 2022

Specialties & Skills

Dashboards
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Programming
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Networks
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System Analysis
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Computer Information Systems CIS
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MS Office
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Computer Business
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Website Development & Design
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▪ Presentation Skills
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Leadership
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Communication Skills
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Data Analysis
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Design & Motion Graphic
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Programming Languages (HTML, CSS, C+, C#, ASP. Net, Java Script, Java, Oracle, Python, Swift & P
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Report Writing
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Graphic Designer
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Power BI
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Languages

Arabic
Native Speaker
English
Expert
Korean
Beginner

Training and Certifications

Cybersecurity in the hospitality industry (Training)
Training Institute:
Ministry of Tourism
Artificial Intelligence in Hospitality: Challenges and Opportunities (Training)
Training Institute:
Ministry of Tourism
Exceptional Experiences: Mastering the Art of Guest and Customer Experience (Training)
Training Institute:
Ministry of Tourism
Intercultural communication and cultural awareness (Training)
Training Institute:
Ministry of Tourism
Technical Report Writing Skills: The Comprehensive Guide (Training)
Training Institute:
Ministry of Tourism
Handling Customer Complaints Difficult Situations with Excellence (Training)
Training Institute:
Ministry of Tourism
Python Essentials 1 (Training)
Training Institute:
Cisco
JavaScript Essentials 1 (Training)
Training Institute:
Cisco
Networking Basics (Training)
Training Institute:
Cisco
Cybersecurity Essentials (Training)
Training Institute:
Cisco
Introduction to Cybersecurity (Training)
Training Institute:
Cisco
Artificial intelligence for Renewable Energy Applications (Training)
Training Institute:
Attaa Digital
Web Visualization with HTML5, CSS3 (Training)
Training Institute:
Aramco
Cybersecurity (Training)
Training Institute:
Aramco
Java Script Functions & Regular Express (Training)
Training Institute:
Aramco
Cyber Spy World (Training)
Training Institute:
Techcampus
Tracking Hackers (Level - 2) (Training)
Training Institute:
Techcampus
Cloud in one day (Training)
Training Institute:
Techcampus
Creative Marketing Strategies (Training)
Training Institute:
Monsha’at
Further Path Course for the basics of Professional (Training)
Training Institute:
Misk foundation
Saudi Council Engineers (SCE) (Certificate)
IELTS (Certificate)
University Internship (Training)
Training Institute:
Saudi Aramco
Date Attended:
January 2021