Onboarding Specialist, Community Operations Specialist
Vahan Technology india pvt ltd
Total des années d'expérience :3 years, 4 Mois
At Vahan Technologies, my role as an Onboarding Specialist involved streamlining onboarding processes for delivery partners, improving rider engagement, and handling payouts, resulting in enhanced operational efficiency and improved rider experience. My commitment to client satisfaction and team success has been instrumental in driving organizational growth.
«Identify and assess customers needs to achieve satisfaction « Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution + Provide accurate, valid and complete information by using the right methods/tools + Resolve queries via email and chat