Key Account Manager
bKash Limited
Total years of experience :15 years, 2 Months
Market segmentation by identify of people and business demand in Bangladesh
2. Top merchant acquiring in special segment, such as - Institution, Brand Outlet, Super Shop, Tourism & Transportation and Brand Retails store.
3. M-Commerce (Mobile payment) research & develop M2M, M2P, P2M and retail payment.
4. Communication between different functional team to achieve data availability for analysis.
5. Maintaining and developing effective customer life cycle management.
6. Maintain existing business relationships through continuous follow up, monitoring and resolving problems on their behalf.
7. Interacting with the higher authorities of the company such as managers and Head of department for business needs.
8. Researching and analyzing the market to find out better business opportunities.
9. Community base or business segment wise merchant acquisition, specialize on Tourism & Transportation, General Retails, Food Joint/ Restaurant, cafe, SME.
10. Prepare presentations for the company that can be present at the training to the clients, to the employees, conferences, etc.
Professional Experience in Business development in financial service and Customer care Service in multi-national Company.
Achieve ATP targets in terms of Agent creation and new Merchant acquisition both small & corporation.
Development of local initiatives and new business opportunities.
Travel extensively nationwide and contact prospective clients for business development.
Gather market intelligence on competitions on a week/monthly basis.
Prepare annual work plan and budget analysis projections as required.
Maintaining and developing effective customer relationship.
Daily RV sales operation maintain for Chittagong region.
2. Business Partner's primary & secondary commission prepare and delivery.
3. Inventory management; i.e.: Stock report, SIM, HLR, Handset & RV (Recharge Voucher).
4. Partner's sales requisition collection, checked & verify and payment posting in software.
5. Maintain petty cash, office expenses, sales force incentive disburse and all other account transaction maintain.
6. Daily Banking work, Cash & Voucher deposit.
7. Prepare budget for regional office expenditure and other day to day administrative activities.
8. Prepare daily management report and financial report and sales report.
9. Monitor daily sales tracking, sales forecast and sales variance report.
10. Contribute my PR skill for boost regional sales.
11. Work with Regional RM, ASM and HQ accounts & finance team.