Asanka Senarath

Relationship Officer at Nations Trust Bank PLC

• Sri Lanka - Kurunegala
• My current job since March 2008

Nations Trust Bank - Kuliyaptiya Branch-Sri Lanka

Customer Relations Officer - August 2012 - Present

Responsibilities include but not limited to:


• Plan and execute in house and field promotions to increase the
Customer base directly impacting new savings and current accounts,
Fixed deposits, credit cards, personal, home & business loans.

• Register and service both new and existing customers with problem solving and queries regarding banking products and services ensuring 100% customer satisfaction.

Nations Trust Bank - Kuliyaptiya Branch-Sri Lanka

Documentation Assistant - Leasing (March 2008 to July 2010)
Junior Executive - Leasing Documentation (July 2010 to August 2012)


Responsibilities include but not limited to:


• Preparing marketing files, RMV Documents & gets the signatures from the client
• Handling PD Cheques & Petty Cash
• Maintaining the courier (incoming & outgoing) & maintaining the registers (PD Cheques, petty cash, client register, crib register, broker register)
• Customer service: (help customers to make their leasing payment, giving reminder calls for 1 month (new) customers,
• Coordination with branch staff & Head Office (requesting terminations & balance confirmation letters, follow up about RMV Transfers & supplier of Cheques)
• Maintaining stationary




Jindasa Bennet Private Limited -Uhumeeya - Sri Lanka

Accounts Clerk (August 2007 to March 2008)

Responsibilities include but not limited to:

• Bank reconciliation
• Making payments for invoices /create payment vouchers
• Handling of petty cash
• Preparing report for the accountant