call center agent
synoptic
Total years of experience :1 years, 10 Months
- Answer inbound calls as well as making outbound calls to assist customers who have specific inquiries - follow up the calls of the client with clerical duties which includes faxing, emailing, filling up paperwork, and liaising with other departments.
- Answer inbound calls as well as making outbound calls to assist customer patients who have specific inquiries .
- complete all paper & system based records .
- consistently update and maintain an awareness of patients appointment .