Executive Manager
Ebtisamat Al-Farwaniya Dental Center
Total years of experience :23 years, 6 Months
-Responsible to organize and coordinate the work flow starting with the front office staff from reception,
dental assistants, and dental professionals.
-Ensure Planning and overseeing job operations, while ensuring it runs smoothly.
-Making sure staff are doing their job.
-Handling scheduling of patients and workers.
-Collaborate perfectly with staff, with the ability to motivate clinic personnel to serve patients,
discipline and resolve conflicts on a regular basis.
-Coordinate marketing, budget, office expenses, arrange staff meetings.
-Working with vendors, planning events, making sure the facilities are clean, orderly, and safe.
-Hire and train new office staff to respond to patients’ needs and manage billing system.
-Maintain the dental clinic’s budget, general ledger and accounting systems.
-Oversee the processing of insurance and secondary insurance claims.
-Assist patients with applying for credit and other financial assistance.
-Provide the Dentists with administrative and practical support when asked.
-Managing the daily operations of the pharmacy.
-Ordering medicine from accredited medicine importing companies in Kuwait.
-Tracking expired medicine and ensuring its return to suppliers.
-Overseeing all sections in the pharmacy: medicine, cosmetics and skin care and food supplements
-Communicating and coordinating with the ministries of health and trade
-Dealing with customers and answering to their requests and needs
-Sharing with other pharmacist’s important information such as: scientific material and research, new formulas for medicines in the market and the latest laws governing the pharmaceutical industry in Kuwait.
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-Managing the daily operations of the pharmacy.
-Ordering medicine from accredited medicine importing companies in Kuwait.
-Tracking expired medicine and ensuring its return to suppliers.
-Overseeing all sections in the pharmacy: medicine, cosmetics and skin care and food supplements
-Dealing with customers and answering to their requests and needs
-Worked with dermatological skin care products.
-Responsible for daily reporting on the movement of stock.
-Conduct market survey’s specific for private doctor’s sector.
-Responsible for Qatar market for the same line of products.
-Maintaining contacts database of potential and current clients.
-Conducted business plans, forecasts and area feasibility studies.
-Managed the retail and wholesale of the products.
-Constructed and reorganizing the company in the market of Qatar to meet the new concepts.
-made a big growth for the company covering Qatar territories. And Gain a big share from the market
-Responsible for planning, marketing, promotions and managing Qatar branch.
Senior Medical Representative
-Marketing duties for the promotion of Hypertension, Antibiotics. Analgesics, PPI’s, Vitamins, Decongestion drugs and Anti-allergic.
-Worked as a marketing project manager for the PPI’s covering Jordan.
-Conducted market surveys and product feasibility studies for the Business development department.
Product Specialist (PPI’s and Clarithomycin)
-Performed the duties of the product specialist for the mentioned drugs.
-Conducted business plans, forecasts and area feasibility studies.
-Managed the retail and wholesale of the products.
-Complied with a yearly target per area per season
-Performed daily duties to market pharmaceuticals related to
-Hypertension, Antibiotics and Analgesics.
-Reporting to my supervisor on daily basis with the current and prospective opportunities.