IT Engineer
Al Safeer Group of Companies Ltd
مجموع سنوات الخبرة :14 years, 4 أشهر
Provide DPS Portal operation support to client through remote and onsite.
•Provide DPS Portal operation support to DPS Customers through telephone and remote.
•Correspondent E-mail to client and customers.
•Install, monitor and perform tuning of Oracle database 12c and Microsoft SQL Server 2012 application.
•Maintained Windows Server 2012 and Windows 8/10 Clients.
•Maintained User rights and ID Management.
•Designing the backup strategy and ensuring scheduled backup as per backup Plan (daily, weekly basis).
•Perform License Administration, Management and Support including Vendor and Client Interaction.
•Maintained central database of hardware & software inventory, deploying software’s / security patches etc.
•Install, upgrade and administer business tools and applications.
•Maintain and provide daily system support.
•Interface with end-users to understand their needs and requirements.
•Provide Support to the development team.
•Assess and evaluate database programs.
•Modify and fine tune database programs to enhance processing performance.
•Monitor and submit the daily, monthly and Annul report to concern Department.
Project:
Project Title : WEB Application - portal.dps.ae
Client : Dubai Police - DPS (Department of Protective System)
Role : DPS Portal Support Executive (Implementation)
Team Size
Bachelor of Engineering (B.E.) (Computer Science & Engineering)
