Ashenafi Gebreselassie

As the registration focal person and team leader in Tierkidi Camp, I was responsible for coordinating the joint Fayida verification exercise with RRS
and all registration activities which includes Screening, Interviewing and Registering data as well as capturing Iris scan, Fingerprints and Photos of
Refugees. We use a software called ProGres to record data (Rapp for offline) and a software called BIMS (Biometric Information Management
System) to capture the Iris scan, Fingerprints and Photos. This experience has given me excellent knowledge about both ProGres, Rapp, GDT
(Global Distribution Tool) and BIMS. In addition, the job included

• Led registration operations in multiple regions, coordinating the registration, screening, and biometric data capture (Iris, Fingerprints, Photos) for thousands of refugees using ProGres and BIMS.
• Managed the implementation of data management systems, ensuring accurate and secure data collection and storage.
• Identified and assisted vulnerable populations, ensuring they received the necessary support and protection.
• Created and managed assistance plans using the Global Distribution Tool (GDT) for food distribution and other essential services.

• Receive refugees in a professional and respectful manner and be attentive to their needs, addressing them in a personal and adapted manner if the
person has specific needs.
• Undertake registration and counseling of asylum seekers and refugees.
• Assist in the identification of vulnerable PoCs.
• New arrivals registration, and on registration verification for family re-unification.
• Conduct registration interviews and provide counseling on protection issues to the person of concern.
• Update refugee information in ProGres.
• Making sure verified PoCs have received Fayida ID and Fayida proof of registration.
• Create Assistance plan for GFD (Global Food Distribution) using GDT (Global Distribution Tool).

• Managed a team of 130 employees, including cleaning and security staff, ensuring the smooth operation of UNHCR’s compound and field offices.
• Supervised all aspects of facility management, including staffing, scheduling, and quality control, contributing to a safe and orderly environment.
• Conducted recruitment, training, and performance evaluations, fostering a motivated and high-performing team.

• Cleaning the offices and accommodation rooms of the UNHCR staffs and guests in the compound as well as field offices.
• Collecting laundry from all the accommodations, washing, ironing and delivering on time.
• Gardening, landscaping and cleaning the compound.
• Washing the cars before they leave for the field.
• Day laborers help with carrying heavy loads and cleaning of the outer parts of the compound.
I make sure all these duties and day-to-day activities are completed on a daily basis so that whole cleaning operation of the compound and field
offices run smoothly.

• Provided comprehensive IT support to ensure the optimal functioning of the school’s network infrastructure and IT resources.
• Managed the installation, maintenance, and upgrade of hardware and software, supporting over 500 users.
• Conducted IT training sessions for teachers and staff, enhancing their ability to utilize technology in the classroom.

• Providing hardware and software classroom support for teachers using computer facilities to enable them meet the needs of the curriculum.
• Undertaking the management and support of the school network infrastructure including maintenance, upgrades and documentation of LANs and
wireless networking.
• Diagnosing and resolving network, software and hardware faults (including peripherals), and performing maintenance repairs and upgrades as
required.
• Maintaining the asset register for hardware, including details on specification of machines and their age so that a replacement and redeployment
plan can be put in place and carried out.
• Installing and testing new ICT equipment and network, including hardware, peripherals, and software according to manufacturer instruction.
• Conducting IT training to teachers and students whenever required.
• Carrying out other tasks as reasonably directed by the school Administrator or Education & Technology Team at the corporate level.
• Setting up user accounts and maintaining secure user access to systems and applications as appropriate.
• Ensuring security and integrity of data and system through backups and virus checkers.
• Monitoring use of system by users, with routine/spot checks to ensure appropriate use is maintained.
• Ensuring appropriate filtering of internet sites and maintaining records of any changes.
• Requesting new IT equipment with the necessary specifications and repairing and maintaining existing ones such as desktops ones such desktop
PCs, laptops, printers, monitors, projectors, servers, and switches.
• Contributing to daily and weekly scheduled technical tasks, such as backing up data, power down equipment at the end of each day, checking for
issues with equipment etc.
• Maintaining records of software license and making the right software available for relevant use.

• Receive refugees in a professional and respectful manner and be attentive to their needs, addressing them in a personal and adapted manner
if the person has specific needs.
My tasks included network installation and wiring as well as installing finger print scanners and security cameras. I was
responsible for buying tender that the company was interested in. In addition to other clients, we worked on the Arada Sub
city building where we had the responsibility to set up data cables, install cameras and finger print scanners for all 7 floors.

Assigned as Branch Head (supervisor) responsible for sales of the main distribution office of the company and managing the day-to-day operation
of St. George (B.G.I Company) product sales & distribution. The responsibility included organizing, handling & controlling sales calls, purchase
orders, logistics, as well as the task force (laborers) & asset of the organization to meet all sales targets in timely and effective manner. In addition to
managing the day-to-day operations of my designated branch, I was responsible to oversee all regional sales & distribution agent outlets of the
company on their operation control. The work involved providing assistance to the outlets on meeting their targets, logistics & promotional related
difficulties to align with the main branch sales & distribution office I was assigned to.