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Ashima Oberoi, AI Change and Transformation Manager

Ashima Oberoi

AI Change and Transformation Manager·Nand AI

United Arab Emirates

Bachelor's degree, Electronics Engineering

Work experience

Total years of experience: 14 years, 8 months

AI Change and Transformation Manager

December 2025 - Present

Nand AI

Dubai, United Arab Emirates Hybrid

December 2025 - Present

• Consulted on AI-driven process transformation and adoption for enterprise clients.
• Assessed current capabilities and designed future-state operating models to enhance operational efficiency.
• Leveraged digital adoption and enablement tools to improve user experience and foster sustained behavioral change.

Company industry:
Automotive Manufacture
Job role:
Information Technology

Transformation Manager

July 2025 - November 2025

Exclusive Networks

Dubai, United Arab Emirates Hybrid

July 2025 - November 2025

• Spearheaded a multi-region SAP S/4HANA transformation within a global cybersecurity enterprise, enhancing operational efficiency across the META region.
• Implemented Prosci ADKAR, PCT, and Lean principles to facilitate secure and compliant adoption of new systems.
• Developed comprehensive Change Plans that aligned global sponsors with regional management, ensuring cohesive communication and stakeholder engagement.
• Conducted readiness surveys with Global Process Owners (GPOs) to assess organizational preparedness and drive continuous improvement.
• Fostered a culture of change management, resulting in increased user adoption rates and enhanced project outcomes.
• Collaborated with cross-functional teams to streamline processes and improve IT quality management practices.

Company industry:
IT Services
Job role:
Information Technology

Senior Transformation and Process Manager

January 2023 - January 2025

Codasip

London, United Kingdom

January 2023 - January 2025

• Spearheaded stakeholder adoption initiatives, achieving seamless tool integration through a robust ADKAR-aligned governance framework.
• Conducted comprehensive change impact assessments and established data governance protocols, ensuring ISO 9001 compliance and unified ownership across project and support teams.
• Facilitated Change Advisory Board (CAB) meetings to secure approvals for critical changes, enhancing decision-making efficiency.
• Implemented effective change management methodologies, including ADKAR and PCT models, mentoring over 15 project managers to foster a culture of continuous improvement.
• Successfully reduced critical path dependencies, accelerating project timelines and enhancing overall transformation outcomes.

Company industry:
Semiconductors

Change Process Manager

September 2022 - May 2023

Imagination Technologies

London, United Kingdom Hybrid

September 2022 - May 2023

• Achieved a 66% reduction in critical process defects by implementing AI-augmented journey mapping, enhancing overall quality and efficiency.
• Directed business planning methodologies for IT programs, utilizing project management tools to foster cross-functional collaboration and alignment.
• Spearheaded a £1.9M Product Lifecycle Management (PLM) transformation, leveraging process mining dashboards in Power BI to uncover automation opportunities and drive continuous improvement.
• Transitioned from Change Process Manager to Transformation Manager and Change Manager, focusing on IT quality management to enhance operational effectiveness and stakeholder satisfaction.
• Cultivated a culture of innovation and accountability, ensuring successful project delivery and sustainable change across the organization.

Company industry:
IT Services
Job role:
Management

Change Lead

July 2016 - September 2022

BorgWarner

London, United Kingdom Hybrid

July 2016 - September 2022

Company industry:
Automotive Manufacture
Job role:
Information Technology

Quality Consultant

January 2015 - January 2016

Jaguar Land Rover

London, United Kingdom

January 2015 - January 2016

• Spearheaded the restructuring of the IT system by crafting and implementing a robust communication strategy aligned with the ADKAR methodology.
• Fostered user engagement and ensured seamless transitions, achieving significant user adoption within 12 months.
• Enhanced customer experience through effective change management practices, driving satisfaction and loyalty.
• Collaborated with cross-functional teams to identify pain points and streamline processes, contributing to overall operational efficiency.
• Leveraged data-driven insights to measure the impact of changes and continuously improve IT service delivery.
• Championed a culture of continuous improvement, ensuring alignment with organizational goals and stakeholder expectations.

Company industry:
Automotive Dealership & Distributor

Operations Manager

October 2013 - January 2015

Kosmetik

Berlin, Germany

October 2013 - January 2015

• Change Management Leadership: Spearheaded the successful rollout of a new CRM system, enhancing operational efficiency and user adoption.
• Developed and executed comprehensive communication strategies that significantly boosted customer satisfaction within 8 months.
• Fostered improved stakeholder engagement by actively identifying and addressing employee concerns, ensuring a smooth transition during the change process.
• Delivered targeted training sessions that empowered staff, enhancing their confidence and competence in utilizing the new system.
• Championed a culture of continuous improvement, aligning IT quality management practices with organizational goals to drive transformation.

Company industry:
Manufacturing

Project Lead

January 2011 - October 2013

Larsen & Toubro

London, United Kingdom

January 2011 - October 2013

• Spearheaded IT system communication and training initiatives, enhancing user engagement and facilitating a seamless transition to new technologies.
• Crafted and implemented strategic communication plans that drove user adoption, achieving a notable 59% increase in engagement.
• Reduced support requests by 31% through targeted training and support resources, demonstrating a commitment to user empowerment.
• Collaborated with stakeholders to align expectations and foster a culture of change readiness, ensuring successful transformation outcomes.
• Leveraged change management principles to support continuous improvement and IT quality assurance, driving organizational effectiveness.

Company industry:
Construction & Building

Education

State Technical University

January 2011

January 2011

Bachelor's degree, Electronics Engineering

United Kingdom

Skills

Lean Six Sigma

Expert

Training

Expert

Quality Management

Expert

Program Management

Expert

Change Management

Expert

PROJECT MANAGEMENT

Intermediate

AUTOMOTIVE INDUSTRY

Intermediate

VISIONARY

Intermediate

QUALITY ASSURANCE

Intermediate

ARTIFICIAL INTELLIGENCE

Intermediate

SEMICONDUCTOR DEVICE

Intermediate

LEAN SIX SIGMA

Intermediate

SIX SIGMA GREEN BELT

Intermediate

CHANGE LEADERSHIP

Intermediate

ORGANIZATIONAL CHANGE MANAGEMENT

Intermediate

PROCESS MINING

Intermediate

PROCESS IMPROVEMENT

Intermediate

COST MANAGEMENT

Intermediate

ELECTRONIC ENGINEERING

Intermediate

STRATEGIC PLANNING

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

INNOVATION

Intermediate

QUALITY MANAGER

Expert

Data Analysis

Expert

LEAN SIX SIGMA GREEN BELT

Intermediate

ISO 9000 SERIES

Intermediate

LEADERSHIP

Intermediate

STRATEGIC THINKING

Intermediate

CROSS FUNCTIONAL COLLABORATION

Intermediate

COLLABORATION

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

PRODUCTIVITY IMPROVEMENT

Intermediate

PROJECT GOVERNANCE

Intermediate

MANAGEMENT

Intermediate

BUSINESS TRANSFORMATION

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

SEMICONDUCTORS

Intermediate

CHANGE MANAGEMENT

Intermediate

RISK MITIGATION

Intermediate

DIGITAL TRANSFORMATION

Intermediate

PROJECT IMPLEMENTATION

Intermediate

OPERATIONS

Intermediate

CHANGE MANAGEMENT CERTIFICATION

Intermediate

CONVEYOR SYSTEMS

Intermediate

INTERNATIONAL STANDARDS

Intermediate

ENGINEERING ANALYSIS

Intermediate

INFORMATION TECHNOLOGY

Intermediate

AUDITING

Intermediate

PROSCI ADKAR MODEL

Intermediate

AUTOMATION

Intermediate

PROJECT MANAGER

Expert

CERTIFIED COMPENSATION PROFESSIONAL

Intermediate

CERTIFIED LEAD AUDITOR

Intermediate

CERTIFIED PATIENT CARE TECHNICIAN CPCT

Intermediate

COMPOSURE

Intermediate

Languages

English

Native Speaker

Memberships

Prosci Change Management

Transformation Manager

January 2021

Training and Certifications

Certifications
AI for Business Leaders
ASPICE 3.0 Provisional Assessor
ISO 9001 Lead Auditor
Six Sigma Green Belt Champion
Certified Change Management Certification
AI for Business Leaders
ISO 9001Lead Auditor
Certified Change Management Certification
Prosci Change Practitioner
Jan 2023